KNOWLEDGE BASE

How do I confirm my email address?

Confirming your email address adds another level of security to your account. Verifying it lets us confidently send you security alerts and one-time passcodes by email.

How to confirm your email address using online banking

  1. From the dashboard select Profile & settings, then Manage profile & settings.
  2. Select Edit personal details, then choose Confirm to the right of your email address.
  3. Access your email to retrieve the six-digit code we've sent.
    • The code is valid for 15 minutes.
    • If you don't receive it, select Send new code.
  4. Enter the six-digit code and select Continue. Your email is now confirmed!

How to I confirm your email address using the U.S. Bank Mobile App

  1. Open the main menu and select the gear icon in the upper right of the screen.
  2. Select Personal details, then chose Confirm under your email address.
  3. Confirm the correct email address is selected, then choose Continue.
  4. Access your email to retrieve the six-digit code we've sent.
    • The code is valid for 15 minutes.
    • If you don't receive it, select Send new code.
  5. Enter the six-digit code and select Continue. Your email is now confirmed!

More information

This doesn't replace your option to receive text messages; this is in addition to it.

One-time passcodes are sent to confirm your identity when using high-security features. These features include, but aren't limited to, making profile changes, sending funds, or login assistance.