What can I expect after I apply for an auto loan?

After the application has been processed, you will receive an email with a link that contains additional information for you to complete your purchase. During business hours, the email usually arrives within 15 minutes. 

Once the application process is completed and approved, we will provide you an approval letter to take to your selected dealer. The approval letter contains the credit approval structure and instructions for you and the dealer. The dealer will use the code on the letter to process the financing.

You can search for a U.S. Bank participating dealer with the dealer locator. Vehicles can only be purchased at U.S. Bank participating dealers.

Additional information

For specific Marketplace questions, contact Dealer Services (DS) Concierge at 800-354-9458. We accept relay calls.