We offer the option to request a specific banker when scheduling an appointment. We'll do our best to accommodate; however, if that person isn't available, you may be scheduled with another banker.

Please keep your confirmation email so you can reschedule or cancel, if needed. If you're a Wealth Management customer, contact your Wealth Management banker directly to schedule an appointment. 

How to schedule a branch appointment using online banking

You must be logged into your account at usbank.com.

1. Select Need help? at the top of the page, then choose Make an appointment. 
2. Tell us about why you'd like to see us.
   
   1. Select how you'd like to meet. 
   2. Choose whether you'd like to visit us about Personal banking or Business banking.
   3. Select a service from the list. If you don't see your topic or you're not sure which one to choose, select, "Learn more about other products and services". A banker will call to confirm your appointment and learn more about why you'd like to meet.
3. Enter a town, city, or ZIP code and select the search icon. Locate the desired branch from the list and select Make an appointment. 
4. Choose from the available dates and times.  
5. Enter your contact information. If you're logged in, your information will automatically populate. 
   
   • Select "Add attendee (optional)" if you'd like another person to receive notice of the appointment.
   • You can share details that might be helpful for the banker to know. Don't include sensitive personal information like Social Security numbers, account numbers, etc.
6. Towards the bottom of the page, enter the banker's name in the "Additional information" section. 
7. When ready, select Confirm appointment.
   

How to schedule a branch appointment using the U.S. Bank Mobile App

1. Open the main menu in the upper-left corner, select Help & services, then choose Make an appointment. 
2. Tell us a little bit about why you'd like to see us.
   
   1. Select how you'd like to meet. 
   2. Select whether you'd like to visit us about Personal banking or Business banking.
   3. Select a service from the provided list. If you don't see your topic or you're not sure which to choose, select, "Learn more about other products and services". A banker will call to confirm your appointment and learn more about why you'd like to meet.
3. Enter a town, city, or ZIP code and select the search icon. Locate the desired branch from the list and select Make an appointment. 
4. Choose from the available dates and times.  
5. Enter your contact information. If you're logged in, your information will automatically populate. 
   
   • Select "Add attendee (optional)" if you'd like another person to receive notice of the appointment.
   • You can share details that might be helpful for the banker to know. Don't include sensitive personal information like Social Security numbers, account numbers, etc.
6. Towards the bottom of the page, enter the banker's name in the "Additional information" section. 
7. When ready, select Confirm appointment.