KNOWLEDGE BASE

What if I need to return an item using my ReliaCard®?

If there is a problem or dispute with a purchase of goods or services, you should address it directly with the merchant involved. Refunds and returns are subject to the merchant’s policies or applicable laws. In case of any other errors on your card account, call us immediately at 855-282-6161 (we accept relay calls). Check your account transactions to confirm any refunded money has been added to your card.

Visit our FAQ page page for more information about Reliacard®.