If you need another credit card with the same number because it’s damaged, order a replacement anytime using digital banking. While waiting for it to arrive, you can:
To order a new credit card using online banking and the U.S. Bank Mobile App
- Select your credit card, then choose Account.
- Select Details & controls, then choose Replacement card.
- Online banking: “Details & controls” can be found on the right side of the page within the Card info tile.
- U.S. Bank Mobile App: “Details & controls” can be found by scrolling to the Manage card tile.
- Select Damaged as the reason for the card replacement and choose Continue.
Note: If you have more than one card holder, select who needs a new card before continuing.
- Review your delivery method and address, then select Continue.
- Standard shipping is the default option, which gets you the card in three to seven business days.
- If you need the card sooner, select Need it faster? then choose Expedited shipping.
- If everything's correct, select Submit order.
To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.