KNOWLEDGE BASE
How do I get a replacement credit card with the same number?
We want to make it easy to order a new credit card. Follow the experience that works best for you.
Online banking steps:
To get started, log into online banking and follow these steps:
- Select My Accounts, then Choose an account to select your credit card.
- Choose the Card controls tab, then select Replacement card.
- Select the reason for the card replacement and choose Continue.
- If you have more than one card holder, choose who needs a new card, then select Continue.
- Choose the shipping method and review the address. Then select Continue.
- Review your order details. If everything's correct, select Submit order.
U.S. Bank Mobile App steps:
For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.- Open the main menu, choose Manage cards, then select the credit card to replace.
- Select Order a new card within the Control section. You may have to scroll down to find the Control section.
- Select the reason for the card replacement and choose Continue.
- If you have more than one card holder, choose who needs a new card, then select Continue.
- Review your order details and address. If everything's correct, select Submit.
Additional information
- Before submitting your card order, ensure the shipping address is correct.
- To view your card virtually please refer to How do I find my credit card number (virtual card)?