KNOWLEDGE BASE

How do I edit or cancel an external account transfer?

If the transaction is in a status of "Scheduled" or "Submitted", it can be edited or cancelled. However, once the transfer is completed, it can't be changed.

Online banking

  1. Select Transfers at the top of the page and choose External transfers and wires
  2. Select View or update transfers in the "Past & current activity" section, then choose the transfer you would like to edit or delete. 
  3. Scroll down and choose Cancel transfer or Edit transfer, then confirm your modifications. 

U.S. Bank Mobile App

  1. Select Pay bills & transfer at the bottom of the dashboard, then External transfers, wires, & ACH.
  2. Select View or update transfers in the "Past & current activity" section, then choose the transfer you would like to edit or delete. 
  3. Scroll down and choose Cancel transfer or Edit transfer, then confirm your modifications.