How do I clear my browsing history, cache and cookies?

If for any reason you're having difficulties logging in to your online banking or you just want to clear your browsing data. We're here to help with that, follow the steps below for your browser.

Making sure your browser is up to date can also important. To check for updates, see: What browsers and operating systems do you support?

To clear browsing data in Google Chrome

  1. Open Chrome and click the Chrome menu icon located in the upper right corner.
  2. From the menu select Clear browsing data.
  3. In the new window you will be presented with a few options. The first option is to select a Time Range; select the following items from: All Time.
  4. All of the following boxes must be checked: Browsing history, Cookies and other site data, cached images and files.
  5. Click the button Clear data.

To clear browsing data in Firefox

  1. Find the Help menu and select Troubleshooting Information.
  2. Select Refresh Firefox in the top-right corner.
  3. Close and re-open the browser after using this option.

To clear browsing data in Edge

  1. Locate the 3 dots located in the upper right side of the browsing window.
  2. Select settings. In the search window type "browser."
  3. Scroll down to Clear browsing data, then select Choose what to clear.
  4. Choose All time from the Time range drop-down menu.
  5. Choose the Select Clear now.

To clear browsing data in Safari

  1. Click the Safari button at the top left.
  2. Select Preferences.
  3. Select Privacy and then click the Manage Website Data button.
  4. On the new dialog box, click Remove All and then Remove Now.
  5. From the Preferences menu, select the Advanced tab.
  6. Enable the checkbox to Show Develop menu in menu bar.
  7. From the menu bar select Develop and then Empty Caches.