You can call or visit us online to check the balance.
By phone: Contact Cardholder Services at 855-274-9934, we accept relay calls.
- Enter the 16-digit card number to proceed through the phone menu.
- If you need to report the card as lost or stolen, press "0".
- If you haven't established a username, select First-time visitor?, enter the 16-digit card number, then select Continue.
- If you have, choose Returning visitor?, enter the 16-digit card number, then select Sign in.
If you enroll online, you can:
- Activate and register the card
- Check the balance
- View current and past transactions
- Review frequently asked questions