U.S. Bank Global Fund Services to leverage Fenergo for investor onboarding transformation

MINNEAPOLIS (May 19, 2025) – U.S. Bank Global Fund Services (GFS) announced today it has engaged Fenergo, a market leader for client lifecycle management technology, to digitize and streamline the investor onboarding and service experience. This is the first step in a multi-year transformation for the fund servicing business.

 “Onboarding is critical – it sets the tone for our relationships. Across the industry, onboarding investors and clients has been a complex and fragmented process. Investors value an experience that is efficient and transparent, while complying with regulatory requirements," said Jay Martin, president of U.S. Bank Investment Services. "This solution enhances our reputation for client service excellence by combining Fenergo’s best-in-class client lifecycle management technology with a U.S Bank-designed digital investor interface.

 “Improving investor onboarding and servicing is just the first part of our journey," Martin added. "We’re extending Fenergo to other parts of our business to serve as the foundation for the entire client lifecycle.”

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Contact:

Kimberly Mikrot, U.S. Bank Public Affairs and Communications

kimberly.mikrot@usbank.com | 612.206.2553

About U.S. Bancorp

U.S. Bancorp, with approximately 70,000 employees and $676 billion in assets as of March 31, 2025, is the parent company of U.S. Bank National Association. Headquartered in Minneapolis, the company serves millions of customers locally, nationally and globally through a diversified mix of businesses including consumer banking, business banking, commercial banking, institutional banking, payments and wealth management. U.S. Bancorp has been recognized for its approach to digital innovation, community partnerships and customer service, including being named one of the 2025 World’s Most Ethical Companies and one of Fortune’s most admired superregional banks. Learn more at usbank.com/about.