Operation HOPE is a nonprofit organization focused on empowering people and communities through financial education and economic inclusion. One of its key services is financial coaching, which helps people improve their financial health and achieve their goals.
How coaches can help
Even if you don’t have a specific goal in mind or aren’t sure where to start, a coach can help assess where you’re at and how to set up your life and finances for a stable future.
A financial well-being coach can help you:
- Improve your credit score
- Prepare for homeownership
- Manage your budget
- Develop your small business
- Build savings
Explore our coaches
You can meet with a coach virtually or in person. If you’re not quite ready for one-on-one coaching, many of our coaches also offer workshops and classes that allow you to explore topics and get to know them first.
Achante Brown
Small Business
Credit & Money Management
Christopher Santiago
Small Business
Credit & Money Management
Bilingual (Spanish)
Hugo Pimentel
Small Business
Credit & Money Management
Bilingual (Spanish)
Edna Paloma Rascon
Credit & Money Management
Bilingual (Spanish)
Eric Clay
Credit & Money Management
Miracle Wright
Credit & Money Management
Frank Ruvalcaba
Credit & Money Management
Bilingual (Spanish)
Felicia Adams
Credit & Money Management
Michelle Stokes
Homeownership (HUD)
Credit & Money Management
Humberto Saenz
Homeownership (HUD)
Credit & Money Management
Bilingual (Spanish)
See real results.
38 points
Average credit score increase
$2,055
Median reduction in debt
$700
Median increase in savings
Source: 2026 U.S. Bank Operation HOPE partnership program
“I was approved for the
loan to purchase my own
food truck! I definitely see
U.S. Bank helping me
reach my next milestone
in the future.”
Liz Field
Founder of The Cheesecakery
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Frequently asked questions
An Operation HOPE financial coach can help you with a wide range of financial challenges and goals, like:
- Improving your credit score
- Budgeting and money management
- Repaying debt
- Building savings (e.g., emergency fund, retirement)
- Shifting money mindset
- Preparing for homeownership
- Financing your small business
- Understanding taxes and investments
An Operation HOPE financial coach serves as a partner in your financial journey, helping you develop the skills and confidence to build a more secure financial future. Your coach can give you:
- Tailored advice: Your coach will provide personalized guidance that’s specific to your financial situation and goals.
- Accountability: Coaches offer follow-up sessions and encouragement to ensure you’re staying on track.
- Financial tools: You’ll get budgeting templates, credit monitoring and debt management strategies.
- Opportunity for lasting change: Financial coaching helps you shift your money mindset, address emotional hurdles and develop better habits.
You’ll meet one-on-one with a coach either virtually, over the phone or in-person – however works best for you. Your coach will help you understand your current financial state and build the skills and confidence to take control of your money. Throughout the process you can expect to:
- See your full financial picture.
During your first meeting your coach will start to learn about your finances, money habits, challenges and goals. They might ask for details like income, expenses, debts, savings, your credit score and other information to get a full understanding.
- Set goals and build a plan.
Your coach will help you set specific, measurable financial goals like paying off debt, saving for a home or improving your credit score. They can help you create a realistic budget and financial plan. Throughout the process of meeting with your coach you’ll learn how to manage money and be empowered to make smart financial decisions.
- Get ongoing support.
You’ll have check-ins with your coach to get encouragement, motivation, monitor progress, address challenges or set-backs and adjust your plan as needed.
You can still work with our Operation HOPE coaches, even if you don’t bank with us! These no-cost services are open to everyone.
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Disclosures
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Equal Housing Lender