Generally, we won't send paper statements. However, when there's information we’re required to communicate in writing (such as the yearly Privacy Pledge notice), a paper statement may be mailed.
If you ever need a copy of a statement, regardless if you get paper or electronic statements, log into online banking, our mobile app, or give us a call. We accept relay calls.
- General Banking Customer Service
For 24-hour help with checking, savings, and loan accounts: 800-USBANKS (872-2657).
- Mortgage Customer Service
For help with your existing mortgage account: 800-365-7772.
- Credit Card Customer Service
Call the phone number on the back of your card for customer service specific to your account. Or call one of these general numbers:
Cardmember Service consumer: 800-285-8585.
Cardmember Service business: 866-485-4545.
- Wealth Management Trust and Investment Services
For help with your Trust and Investments online experience or access issues: 855-594-7236 (toll free).
- U.S. Bancorp Investments, Inc.
For service, trading, and new investment accounts: 800-888-4700.