What is a passkey?

A passkey is a digital, encrypted key that replaces your traditional username and password. With a passkey, you log in to your account in the same way you unlock your device – with your face, fingerprint, device PIN or device passcode.

 

Passkey vs. password – what makes a passkey better?

Here are three ways passkeys are better. They’re:

Safer

A passkey is phishing-resistant and more secure than a password by design. It is stored in your device’s password manager and can’t be typed, stolen or guessed.

Easier

It’s difficult to keep track of unique, complex passwords, especially as they should be updated frequently. With passkeys, there’s nothing to remember, so there’s nothing to forget.

Faster

Rather than entering lengthy usernames and passwords, just select your passkey from a list in your browser and verify yourself in the same way you unlock your device.

User setting up passkey on a laptop

How to create a passkey

U.S. Bank online banking makes it simple. Before you begin, make sure your device’s operating system and browser are up to date. Then follow these easy steps.

  1. Log in to your online banking account with your existing username and password.
  2. Select Profile & settings and then Login preferences.
  3. On the Passkeys card, select Manage and then select Create passkey..
  4. Follow the prompts on your screen. 

Once you create your passkey, you’ll never need to do so again, as passkeys never expire.

Note: Passkeys are being rolled out gradually. If you don’t see the ability to create one in Login preferences, please continue to check back. Passkeys are not yet available on the U.S. Bank Mobile App.

Log in

Frequently asked questions about passkeys

Once you create a passkey, logging in to your online banking account is simple.

  1. Go to usbank.com/login.
  2. Select Use passkey from the login screen. There’s no need to enter your username or password.
  3. Follow the prompts and verify yourself the same way you unlock your device – with your face, fingerprint, device PIN or device passcode.

Passkeys are being rolled out gradually. If you don’t see the ability to create one in Login preferences, please continue to check back. Passkeys are not yet available on the U.S. Bank Mobile App.

Yes. You can choose to log in using your password anytime from the login screen.

Yes. Note: If desired, you can turn two-step verification on or off at any time by logging in and going to Profile & settings, then Login preferences.

Passkeys are generally supported on most newer browsers and operating systems. For details on what is supported at U.S. Bank, visit What browsers and operating systems do you support?

Yes. Biometric information stays on your device and is never sent to a server. The server only sees that the biometric check was successful.

No. When you create a passkey, anyone who has a biometric set up on your device or who knows your device PIN or device passcode can log in to your account.

Yes, for convenient logins from any of your devices, you can create a passkey on one device and then use an available method to get that passkey to your other devices. To make a passkey available on multiple devices, you can use:

  • Cloud syncing (if available within your device ecosystem)
  • A password manager that stores and shares passkeys

Having your passkey available on multiple devices will also make account recovery easier if one of your devices is ever lost or stolen.

You can still access your online banking account by logging in from another device with your password or your passkey (if you’ve set up your passkey on multiple devices). Go to Profile & settings, then Login preferences to remove your U.S. Bank passkey.

  1. Log in and go to Profile & settings and then Login preferences.
  2. On the Passkeys card, select Manage.
  3. On the Manage your passkeys screen, find the passkey you want to remove and select Remove.

For a better experience, if you remove a passkey from U.S. Bank, you can also then delete your passkey from your device by going to your password manager in your device settings. If you need help, refer to support available from your device provider.

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Disclosures

Mortgage, home equity and credit products are offered by U.S. Bank National Association. Deposit products are offered by U.S. Bank National Association. Member FDIC.