The new chat function offers advanced recommendations, guidance on services and suggested APIs to integrate faster
Meet the Developer Assistant – a smarter way to build with U.S. Bank. The Developer Assistant is a new GenAI capability in the U.S. Bank Developer Portal that answers integration questions, recommends the right services and even generates sample code – enabling product teams from other companies to build banking products and services into their platforms with speed and ease.
The award-winning Developer Portal is used by developers at companies around the world to support billions of application programming interface (API) requests with U.S. Bank. And now the Developer Assistant brings instant, reliable support – speeding integration significantly and helping teams go live sooner. It’s designed for external developers at client organizations, software providers and aggregators integrating capabilities like treasury, payments and data aggregation. By substantially reducing technical consultations and support tickets, the Developer Assistant aims to speed up the average time of customer integration by weeks.
This latest innovation demonstrates U.S. Bank’s commitment to empowering clients with cutting-edge technology that delivers real business value.
“This new tool helps create trust with developers as it provides advanced recommendations and better findability within the extensive breadth of API offerings and allows for self-service troubleshooting due to the code creation assistant – all while saving time for clients and our internal team,” said Ankit Bhatt, Chief Digital Officer for Consumer, Small Business and Platforms at U.S. Bank.
Further empowering clients
The Developer Assistant is available to companies that are current or future clients of U.S. Bank and is part of the Developer Portal, an externally facing web experience for developer customers to access API documentation and integrate with U.S. Bank solutions.
With instant technical help, documentation and integration guidance, the Developer Assistant provides more self-sufficiency.
Offering smarter, advanced recommendations for APIs and code, this tool not only improves the developer experience but also reduces errors and increases the adoption of multiple APIs. It promotes best practices like account tokenization and validation, helping ensure that integrations are both secure and effective.
Laying the building blocks
The Developer Portal, which houses the Developer Assistant, was created in 2019 and updated in 2022 to support multiple branded portals – U.S. Bank, Elavon and Elan – from a single code base. As part of this work, the portal expanded beyond documentation to create self-service tools and implementation tracking to reduce onboarding times and enable program growth – helping facilitate hundreds of partnership opportunities.
In 2024, the Developer Portal was awarded Best Findability of Products in a Devportal by the Devportal Awards organization. It has been a hit with the bank’s partner developer community as well. Last year, the portal had 20,000-plus unique visitors and more than 149,000 sessions. It also includes the recently announced Avvance developer experience that enables clients to embed point-of-sale financing directly into their platforms.
Continuing to innovate
Collaborations through the portal support seamless and secure integration of banking capabilities for clients nationwide. The introduction of the Developer Assistant makes the experience even better.
“The U.S. Bank Developer Assistant is more than just a tool — it’s a catalyst for efficiency and growth,” said Bhatt. “By making integration easier, faster and more reliable, the bank is helping clients stay ahead in a rapidly evolving digital landscape.”
Existing U.S. Bank clients and those interested in becoming clients who could benefit from embedding bank solutions in their business platforms are encouraged to check out the new experience in the Developer Portal.
What is an API?
An API, or application programming interface, acts as the language that enables software applications to communicate with each other to exchange data, features and functionality.
APIs streamline communication between different software systems – U.S. Bank and clients, in this case – allowing for clients to integrate our banking solutions into their platforms.
Thorough API documentation is necessary for developers, as it guides integration and usage while protecting sensitive data.
Disclosures
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