Freight audit & payment
We’ll handle your freight payment processes. You handle everything else.
Freight audit and payment made easy.
For more than 25 years, organizations have turned to U.S. Bank Freight Payment for the service, reliability and security of a federally-regulated financial institution and payments provider. We pioneered electronic freight payment in 1998 for a single customer, and today we continue to innovate for our corporate and federal government clients. We processed more than $43 billion in freight payments in 2024 on behalf of hundreds of customers and nearly 20,000 carrier payees across more than 200 countries and 100 currencies.
Through our comprehensive online solution, and more than 99% of payments handled electronically, organizations can streamline and automate their freight audit and payment processes and obtain the business intelligence needed to maintain a competitive supply chain.
Next Steps
Big savings. Smart freight payment.
A leading U.S. apparel retailer needed to cut its freight and small parcel costs. Our automated, expert-driven solution turned the retailer's freight payment process into a strategic advantage, helping them save more than $100 million in six years.
Optimize freight processes and savings.
Freight shippers
Streamline your payment processes, uncover opportunities for improvement and build strong relationships with your carriers for a reliable supply chain.
Freight carriers
Drive operational efficiencies, reduce staff time in processing exceptions and get paid quickly – so you can keep your business moving forward.
Small parcel solutions
Simplify and automate payments for small parcel shipments to avoid inaccuracies and unnecessary costs.
Compare your organization against the freight marketplace, industry and peers
Leverage a consultative approach to validate your freight program's performance.
Find cash in your supply chain
With freight spend 3% to 12% for most product-based companies, leveraging this spend to improve working capital through trade finance is a win-win. Our freight payment solution lets shippers hold onto their cash beyond the typical 30-day payment terms.
Gain efficiency, even in the last mile
Get the control you need to manage small package shipping costs using our small parcel contract optimization.
Explore the latest freight trends
Published quarterly, the U.S. Bank Freight Payment Index is a barometer that indicates freight shipping trends on both the national and regional level to help you make more informed decisions
Protecting data through vital cybersecurity measures
Discover how cybersecurity serves as a strategic asset for cost savings and risk mitigation within the supply chain.
Freight customer service
Optimize savings and lower costs with consultative guidance from our award-winning, U.S.-based customer service center. U.S. Bank Freight Payment is proud to be recognized as a Center of Excellence by BenchmarkPortal, one of the most prestigious awards in the customer service and support industry.
Toll free in the U.S. and Canada: 800-417-1844
Direct dial from outside the U.S.: +011-612-973-3170
Email: freight.customer.support@usbank.com