Welcome to the Des Moines Urbandale Branch.
Which service can we help you with today?
Get support on business checking accounts to commercial loans.
For small business and middle market companies.
Use your Visa®, Mastercard® or Discover® card.
Bring a valid ID and a signed physical card to the branch.
Restrictions and/or fees may apply.
Count all your excess coins
This service is only available to U.S. Bank deposit customers.
Help yourself at a branch or get help from a banker
Use a temporary debit card to access your funds until your new card arrives.
Bring a valid ID to the branch.
Restrictions may apply.
Buy or sell foreign currency at this U.S. Bank branch.
Available to customers with a U.S. Bank checking, savings or money market account
Receive a warranty that a signature is genuine and the signer is the appropriate person to endorse.
Only available to U.S. Bank customers.
Get assistance with a new home purchase, refinancing and other services.
Use an envelope, night deposit bag or tamper-evident bag to make a deposit outside of regular branch hours.
Processed the following business day
Deposits made before the branch opens are processed the same business day
Needed for documents such as loans, title companies, power of attorney, passport authorization and more.
Pick up a money order or cashier’s check
Functions much like a check and is issued by the bank
Cashier's checks are $10
Personal money orders are $5
Available to U.S. Bank customers.
Order through a banker or learn more online.
Wealth management professionals from U.S. Bank and our affiliate U.S. Bancorp Investments can help create a plan that meets your needs now and in the future.
Electronically transfer funds from your U.S. Bank checking or savings account to almost anywhere in the world.
Set up with a banker or send domestic transfers online.
Enter your address, city, state or ZIP code.
Let’s talk about your banking needs.
Meet with a local banker virtually, by phone or in person.
Your banker is here for you through our video streaming and co-browsing tools. Do everything from enrolling in online banking to opening a business account, and more.
Get answers to your homebuying questions today.
Connect with a mortgage loan officer.
Understand and navigate the home buying process. Our mortgage loan officers tailor solutions to your unique needs.
Bank when and where it’s convenient for you.
Bank when and where it’s convenient for you.
Open an account today. Manage and pay bills. It’s secure and easy. The U.S. Bank mobile app makes it simple to do all your banking, right here or wherever you go.Learn more
Des Moines - Merle Hay Branch
4045 Merle Hay Rd Des Moines, IA 50310
DM Westown Branch
3738 Westown Pkwy West Des Moines, IA 50266
DM EP True Branch
225 50th St West Des Moines, IA 50265
Banking that’s simple and convenient. Learn how.
You’ll need a social security number, or a W-8BEN with supporting documents, and a valid form of identification. U.S. citizens can use a state-issued photo ID like a driver’s license, passport or state or military ID. Identification for non-U.S. citizens includes a foreign passport, visa or an I-9. A minimum opening deposit of $25 is needed to activate your account (once you’ve been approved). This can be paid with a prepaid, debit or credit card, a transfer from another U.S. Bank account or a transfer from another financial institution.
You must be 14 years or older to open a checking account. Those under the age of 18 must of a co-applicant.
An appointment with a banker allows you time to ask any questions you have. Some services such as notarizing documents require that you make an appointment. You can also get help with the mobile app, opening a checking or savings account, transferring money and more. When you book an appointment, you’ll select the date and time, the purpose of your visit and if you’d like to meet at the branch, over the phone or virtually.
U.S. Bank virtual appointments use two-way video streaming technology to support your banking and financial needs. Schedule a virtual appointment to enroll in online banking, download and set up the U.S. Bank Mobile App, discuss opening a new credit card, lending and business accounts, and more. Through a virtual appointment, you have the same face-to-face interaction that you would have in your local branch but without leaving your home. Schedule a virtual appointment for help with a wide range of tasks, such as enrolling in online banking, setting up direct deposit, ordering new debit cards and more.
What you’ll need will depend on the reason for your appointment. To start, bring proof of your identity, such as a valid driver’s license, state-issued photo ID or a valid passport. Find more specifics and get answers to other common questions under support for appointment scheduling.
Now, more than ever, you can do so much more than withdraw cash from an ATM. Most U.S. Bank ATMs let you check your bank account balances, deposit cash and checks, transfer money between accounts, make payments and reset your card PIN. If you just need to withdraw cash, you can even specify if you want large or small bills. Learn more and view video tutorials about U.S. Bank ATMs.
Log into usbank.com. Next, select Customer Service at the top of the dashboard and choose Contact us. From here, you can reach us a couple ways:
Call: Choose the applicable department you'd like to reach from the phone list provided.
Email: Select Email Us on the right side of the page, in the “More Options” section. Enter the information requested and select Submit.
If you’re on Google, search for ‘U.S. Bank near me.’ You can also visit the U.S. Bank branch locator at https://www.usbank.com/locations/ and enter address, city or state and ZIP code that is nearest to you. Another option is to click on the map and select the ‘Search this area’ button. Use the filters to narrow down your search. You may also select Locations in the upper right corner of the page at usbank.com to start your search.
U.S. Wealth Management – U.S. Bank | U.S. Bancorp Investments is the marketing logo for U.S. Bank and its affiliate U.S. Bancorp Investments.
Investment products and services are:
Not a deposit ● Not FDIC insured ● May lose value ● Not bank guaranteed ● Not insured by any federal government agency
U.S. Bank, U.S. Bancorp Investments and their representatives do not provide tax or legal advice. Each individual's tax and financial situation is unique. You should consult your tax and/or legal advisor for advice and information concerning your particular situation.
For U.S. Bancorp Investments, Inc.:
Investment products and services are available through U.S. Bancorp Investments, the marketing name for U.S. Bancorp Investments, Inc., member FINRA and SIPC, an investment adviser and a brokerage subsidiary ofU.S. Bancorp and affiliate of U.S. Bank National Association.
For U.S. Bank:
U.S. Bank is not responsible for and does not guarantee the products, services, performance or obligations of its affiliates.
Mortgage, home equity and credit products are offered by U.S. Bank National Association. Deposit products are offered by U.S. Bank National Association. Member FDIC.
The creditor and issuer of U.S. Bank credit cards is U.S. Bank National Association, pursuant to separate licenses from Visa U.S.A. Inc., MasterCard International Inc. and American Express. American Express is a federally registered service mark of American Express.
Equal Housing Lender