Healthcare Payments Insight Report

Turn payment solutions into people solutions.

When you take a closer look at patient payment behaviors, you get a bigger picture of their distinct situations and how you can prepare internally to best serve their payment needs. Look beyond the paper to see the people by delving into our Healthcare Payments Insight Report. This report found:

  • 56% of patients are comfortable resolving payment questions via live text / video chat.
  • 59% of consumers are very to extremely likely to choose recurring bill payments.
  • 48% of consumers would like their healthcare provider to support contactless payments.
  • And more payment insights for healthcare professionals and medical providers.

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Increase payments with our solutions designed for healthcare

People-friendly payment solutions don't just improve the patient experience, they also help reduce complexity and save staff time. Our healthcare payment solutions improve consumer engagement with digital capabilities that help you to communicate and expand patient payment options. Our team of healthcare payment professionals work closely with you to tailor our solutions to your workflow. We can even integrate our solutions with your EHR platform.

Read about three trends that matter when evaluating your payment strategy in 2022

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Knowing the people behind the healthcare payments enables you to identify better solutions. Download the Healthcare Insights Payment Report today to turn payment solutions into people solutions.

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From the report


The biggest changes to the patient experience center around new care delivery methods and in-person safety protocols like social distancing and wearing masks. A little over half say COVID has affected how they pay providers, with more using digital channels to pay for care than ever.