The process on this page is for expats who have already relocated to the U.S. If you are currently still in Japan and moving to the States, view the unique application process on this page.


First two incoming wire transfer fees waived per statement period (domestic or international)
First four non-U.S. Bank ATM transaction fees waived per statement period1
A checking account will likely be your main account while in the U.S., as you can use it for payroll deposit and to take care of everyday shopping. Protect your longer-term funds in a savings account while you accrue interest on your money. For more information on features and pricing, check out Consumer Pricing Information under Helpful documents below.
Select the button below and enter the zip code for your U.S. home address. If you’re within the U.S. Bank service area and eligible for the GTS program, you’ll be taken to a form page. Fill out the form in English.
Within three business days, we’ll email you with an invitation to apply for the U.S. Bank products that interest you. Using the custom link in that email, fill out one application for each product within 14 days of receiving the invitation.
Within one business day of receiving your application, we may contact you if we need additional verification information. If this happens, please provide the requested information as soon as possible.
If your application is approved, you’ll receive an email from U.S. Bank containing a digital signing package. This includes your approval letter with your account number, as well as information on setting up your account. To avoid account closure, provide your digital signature within seven days and add funds to your account within 60 days.
For a process overview and tips, review the bilingual Account opening guide (PDF). While this guide was written for expats in Japan, the overall process applies to U.S.-based applicants as well.
No, the GTS program does not cost anything. However, our products do have fees associated with them.4
You have 14 calendar days from the time the link is sent to complete your application. If your link expires, you can request a new link up to 30 days after you received the initial invitation to apply email.
You can contact us via the information that you receive when the link has expired.
Yes. All accounts must initially be opened as individual ownership accounts, but after your account is opened, you can visit a branch or contact the JCSU (see contact information below) to add a signer to your account. The signer must be present to be added.
Smart Rewards® is our tiered rewards program that comes with the Bank Smartly Checking account at no cost. It’s based on the combined balances of all your qualifying accounts. As your balances grow, you automatically move up to the next tier and earn additional benefits.
Qualifying balances include consumer or trust accounts where the account is open and you are an account owner. Note: Balances in business accounts, commercial accounts, and the Trustee only (IFI), Grantor only (GRT) or Trustee & Grantor - Irrevocable Trust (TRG) client relationships do not qualify.
Our Japanese-speaking staff is available to answer questions about U.S. Bank products, account opening status and transactions.5
Telephone::
1-888-507-7669 (U.S. toll-free)
1-714-985-2136 (Standard calling charges apply.)
Fax:
1-866-236-9744 (U.S. toll-free)
1-714-985-2137 (Standard calling charges apply.)
Hours (U.S. Pacific time):
Monday to Friday: 6 a.m. to 6 p.m.
Saturday & Sunday: Closed
*Closed on some public holidays in the U.S.
Telephone:
0120-628-320 (Japan toll-free)
1-714-985-2136 (Standard calling charges apply.)
Fax:
0066-33-814689 (Japan toll-free)
1-714-985-2137 (Standard calling charges apply.)
Hours (Japan Standard time):
Monday: 11 p.m. to midnight
Tuesday to Friday: Midnight to 11 a.m., 11 p.m. to midnight
Saturday: Midnight to 11 a.m.
Sunday: Closed
*Closed on some public holidays in the U.S.
**During U.S. DST from March to November, the time shifts forward by one hour.