Disaster relief assistance
When disaster happens, we’re here to help.
Natural disasters and severe weather can bring unexpected difficulties and personal loss. Ease your financial burden and focus on your loved ones with help from our disaster relief assistance programs.
These services and digital banking tools can help you move money quickly, deal with an unexpected drop in income, explore mortgage repayment options and more.
Know your financial assistance options.
Learn what programs and protections you’re eligible for including suspending payments, setting up flexible payment plans and waiving late fees.
Call the disaster line at 888-287-7817, Monday through Friday 7 a.m. to 9 p.m., Saturday 8 a.m. to 2 p.m. CT.
Get property and mortgage relief.
See what property and mortgage assistance you may qualify for including forbearance programs and deferred payments.
Speak with a default counselor at 800-365-7900, Monday through Friday 7 a.m. to 8 p.m., Saturday 8 a.m. to 2 p.m. CT.
Get help with insurance.
After filing a claim with your insurance provider, we’ll ensure you get the funds you need to repair your property as soon as possible.
Talk to an insurance claims specialist at 855-205-6693, Monday through Friday 7 a.m. to 8 p.m. CT.
Find open locations and ATMs.
For everyone’s safety during extreme weather or a disaster, U.S. Bank branches and ATMs in affected areas may be closed or operating under limited hours. Check locations and hours near you, and call before you visit.
Access your accounts anytime, anywhere.
Our secure digital banking tools make managing your money quick and easy. See your balance and recent transactions, make a transfer, or send and receive money with access to Zelle®.1
Articles and tips
Featured story
U.S. Bank supports Hawaii relief efforts alongside Collin Morikawa
How to manage your finances after a disaster
Learn how to navigate key resources to start the insurance process, get the funding you need and get back on your feet.
Steps to protect yourself from scams
Find out what you can do to protect yourself from fraudsters during a vulnerable time.
Equal Housing Lender