Here’s what to expect:

Starting in late May 2023, your home equity lines of credit, personal lines of credit and personal loans will be serviced by U.S. Bank.

  • If enrolled in automatic payments, no action is required. The Automatic Payment Agreement will transfer with your account.
  • Your new checks for your line of credit account will arrive within 15 days after your account transition is complete. Begin using your new checks when they arrive.
  • Refer to your first U.S. Bank statement for your first payment’s due date.

Upcoming loans & lines transition dates

Early 2023:  Information about Union Bank becoming U.S. Bank is sent.

Early May 2023:  Answers to FAQs about the change in your account servicing are sent.

Late May 2023:  Your account has now officially transitioned to U.S. Bank.

Late May 2023:  Enroll in U.S. Bank online banking to easily manage your account.

Early June 2023: Your first billing statement will be issued.



Bookmark this page and return often for updates about the transition.

What you need to know.

Loan origination

If you applied for a loan or line of credit through Union Bank and it has not yet closed, rest assured you’re in good hands.

You will continue to work with your team of familiar faces throughout the loan process. In the meantime, we invite you to learn more about home equity and personal loan offerings at U.S. Bank.

Loan assistance

If you’re struggling to make payments to your loan, line of credit or home equity line of credit, we’re here for you. Your existing deferment or repayment program with Union Bank will transfer to U.S. Bank and the terms will remain the same.

For home equity lines of credit, a relationship manager will contact you after account conversion to discuss any other important information you need to know.

Once the account has transitioned to U.S. Bank, you’ll also have access to our digital tools online or in the U.S. Bank Mobile App.

Go digital.

To get the most out of your loan or line of credit, enroll in U.S  Bank online banking and download the U.S. Bank Mobile App. Starting in late May 2023, you’ll be able to sign up and enjoy the following benefits:

  • A personalized dashboard to view all your loan details
  • Easy payment options, including autopay or secure online payment
  • Options to utilize your available balance from your personal or home equity line of credit
  • Receive statements and communications electronically

Visit us online to learn more. Please note, you will not be able to enroll until after your loan transitions to U.S. Bank.

Get answers to your questions about loans & lines of credit.

Start of disclosure content

Loan approval is subject to credit approval and program guidelines. Not all loan programs are available in all states for all loan amounts. Interest rate and program terms are subject to change without notice. Mortgage, home equity and credit products are offered by U.S. Bank National Association. Deposit products are offered by U.S. Bank National Association. Member FDIC.