Any payments made on or after the transition date, May 1, should be made to U.S. Bank. Please note, some payment channels may have limited availability during the transition period, but you will not be charged late fees.
- Mailed payments – Continue mailing payments to Union Bank until April 30. Starting May 1, payments should be mailed to U.S. Bank at the address included on your first U.S. Bank billing statement.
- Automatic payments – If you make monthly automatic payments to Union Bank, that service will transfer to U.S. Bank. If you’d like to update the source of your automatic payments, please do that with Union Bank prior to April 28. If your automatic payment is scheduled during the conversion period, it may be delayed three to five business days. The payment will post once accounts are live on U.S. Bank systems, and you will not be charged late fees.
- Bill-pay service – If you currently make your payment through a bill-pay service, please update the payment address and the account number (if it changes) to the new address that can be found on your U.S. Bank billing statement.
- One-time electronic payment – If you currently schedule your payment each month through the Union Bank mobile app or online banking, your final one-time payment to Union Bank can be paid until April 28. Starting May 3, one-time payments can be made the same day or scheduled for a future date using the U.S. Bank Mobile App or online banking.
For additional information about U.S. Bank payment options, refer to the payment FAQ or your first U.S. Bank billing statement.