Transition
There are no immediate changes. You will continue to work directly with your current relationship team throughout the transition.
union bank transition
Let’s get ready to transition your treasury management accounts.
Here’s what to expect from U.S. Bank.
Welcome to U.S. Bank Global Treasury Management. We’re committed to delivering value-added payment solutions for your business. We’ll empower you with products and services to manage every phase of the business payment cycle – collection, disbursement, investing, borrowing and reporting – turning your financial assets into working capital.
Learn more about treasury management transition details.
Conversion
The conversion to U.S. Bank is scheduled to take place in spring 2023. In the coming months you will receive correspondence outlining any actions required by your team to facilitate a successful conversion.
SinglePoint®
U.S. Bank SinglePoint is your online cash management portal. It provides robust domestic and international reporting, payment origination and fraud prevention services with significant mobile capabilities for remote access.
Account services is a convenient way to initiate and manage account maintenance activities on business checking and money market accounts.
- The Signer Management feature allows you to electronically verify, add or delete authorized account signers on checking and money market accounts.
- You have the ability to open new community association (HOA), title and escrow, corporate, commercial and commercial real estate, government and community and metropolitan depository accounts.
- You’ll also be able to view and approve account closing for title and escrow accounts.
Alerts and notification messaging services are available to all SinglePoint users on the LaunchPoint page and through the external messaging service. Alerts and notifications can be sent to email addresses and mobile devices as an email and/or text message. LaunchPoint has dozens of alerts and task-based messages available to users who subscribe, along with the ability to manage where messages are delivered.
Book transfers allow you to move funds from one U.S. Bank account to another. Funds are immediately available in the destination account if the effective date of the transfer falls on a business day. You can view transfer activity, set up templates, initiate transfers (one or many at a time), submit a file of transfers and establish how approvals are needed to execute a transfer.
Funds can transfer:
- DDA to DDA
- DDA to loan (making a commercial loan payment)
- Loan to DDA (request an advance from a line of credit)
- Trust to DDA
- DDA to trust
Image access enables you to retrieve and review detailed images of all paid checks, deposit tickets, deposited checks and paper and credit miscellaneous items immediately online. You’ll have access to 10 years of images.
U.S. Bank offers two file transmission options to exchange information or transact with the bank:
- Direct file transmission (also known as host-to-host) is the transfer of files between partners, using different supported protocols, file naming conventions and file formats.
- Custom file transmission through SinglePoint allows you to customize what information you want to receive and how you want to receive it. File transmissions can be delivered to various destinations, based on your preferences.
Information reporting provides you with access to previous- and current-day account balances and transaction information for demand deposit accounts (DDA). You’ll be able to export the information in BAI or CSV formats or view reports in PDF and text formats.
Additional capabilities include:
- Reporting is available for domestic and international accounts, and from other banks.
- Formats include BAI2, CSV, Excel, PDF, text browser, QBO (QuickBooks), QFX and fixed length.
- Outbound reporting transmissions options:
- Direct (host-to-host) transmissions are available for both previous- and current-day information with many options available to configure the BAI2 previous-day transmission.
- Several options are available to configure the SinglePoint portal transmissions through the report file delivery service. You can create a custom report (if needed), then create an automated transmission schedule to a secure file transmission mailbox. Email delivery is also available, and multiple formats are supported for these portal-based files.
SinglePoint IP whitelist service allows you to restrict access to your customer ID based on specific computer internet protocol (IP) addresses.
U.S. Bank requires users to be authenticated using multi-factor authentication (MFA) to access various products in SinglePoint.
- Mobile SinglePoint is the default method to distribute MFA codes.
- A hard-token option is also available.
Mobile SinglePoint provides mobile access to time-critical functions for SinglePoint services. Mobile SinglePoint is designed for on-the-go users who need to stay aware of account activity and take action throughout the day. The SinglePoint Mobile App is available through the App Store® or Google Play™. Bio-authentication is available for your security. You can also access the mobile version of the website via the browser on your mobile device. Mobile SinglePoint provides these streamlined, on-the-go capabilities:
| Mobile SinglePoint services | Mobile Website | Mobile Apps |
|---|---|---|
| Bio-authentication access | ✔ | |
| Receive MFA Token | ✔ | |
| Mobile check deposit | ✔ | |
| View balances and transaction detail; search transactions | ✔ | ✔ |
| Read LaunchPoint bank messages | ✔ | ✔ |
| Approve ACH, wire and book transfer transactions, templates and repeat codes | ✔ | ✔ |
| Transfer funds | ✔ | ✔ |
| Decision Positive Pay exceptions | ✔ | ✔ |
| Approve Positive Pay decisions | ✔ | ✔ |
| Maintain user access: reset password, inactivate, reactivate, approve changes | ✔ | ✔ |
| Initiate repetitive wire transfers or ACH Batches | ✔ | |
| View payment status, current day reports and international balances | ✔ | |
| Manage credit cards | ✔ |
- We provide reporting services for businesses that have multiple banking relationships through data exchange.
- Inbound data exchange with your other bank accounts will be available in SinglePoint previous-day reporting.
- Outbound data exchange will be sent to your other banks through our provider.
You’ll be able to view returned deposited check items the same-day and decide whether the item should be redeposited or charged back.
This service combines check inquiry functions with stop payment actions within SinglePoint.
- Stop payment: Support single, batch and range entry of stop instructions
- Import: Accepts transactions in CSV format for check inquiries and stop payments
- File transmission: Supports automation of many stop payments in a single file
Additional features:
- Link directly to images of checks paid
- Process numerous requests in a single submitted check inquiry
- Set up secondary approvals for stop payments and revoked stop payment
- Access reporting of daily activity and pending stop payment expirations
SinglePoint system administration allows you to apply flexible, multi-level settings for users, entitle products and accounts, apply various transactions limits and review audit reporting for every user.
Additional capabilities:
- Establish approval requirements for executing various transaction or administrative functions
- Establish various roles, including system administrators and sub-system administrators
- Manage multi-factor authentication preferences
- Quickly set up users by copying existing user profile
- Reset user passwords
- View robust audit reporting
SinglePoint Essentials for small business
U.S. Bank SinglePoint Essentials provides a core package of SinglePoint services designed and priced specifically for, and limited to, small business customers and small local government entities. It can be used in conjunction with a variety of small business checking account packages.
- Alerts and notifications
- Book transfers
- Information reporting
- Stop payment
- System administration
- ACH origination
- Check payables
- Deposit express
- Disbursements via Zelle®
- Positive pay
- Real-time payments
- Wire transfer
Accepting payments
We’re here to help as you transition your payments processing operations to U.S. Bank. Select the service you’d like to learn more about for a brief description. You can find more information about accepting payments here.
We can process your cash deposits or provide you with coin and currency at most U.S. Bank locations. You can request processing of cash deposits and orders at your local branch. The type of branch cash service utilized will vary based on the average size of your cash transactions.
We offer cash vault services through an extensive network of sites. You’ll notice an experience similar to your services today:
- Efficient deposit processing
- Reporting and ordering capabilities through SinglePoint Cash Vault
- Use DTX Connex for cash vault deposit preparation and change ordering
Electronic check services: We offer two remote check-deposit solutions that enable businesses to electronically deposit checks into a U.S. Bank business account using a desktop scanner or supported mobile device: On-site Electronic Deposit (OED) and Deposit Express (DE). You will be automatically migrated to the solution that best matches your needs.
Image Cash Letter (ICL): If you’re an organization with a high volume of check payments, ICL is an efficient, low-cost process to electronically deposit checks using a bulk upload file transmission to U.S. Bank. We have an extensive electronic check clearing network that optimizes effectiveness and efficiency. Our acknowlegement and administrative returns reporting provides the information needed to manage the process.
E-Lockbox: Electronically receive customer-initiated payments from multiple networks including bill consolidator sites, consumer bank accounts and third-party platforms. We provide funds settlement into your account and deliver custom remittance reporting for posting into your accounts receivables (AR) system. Credit is provided to a designated U.S. Bank account on the same day we receive the funds from the payment network. The remittance data is transmitted to you in a mutually acceptable file format for uploading into your AR system, similar to the process for paper remittances from lockbox.
VantagePoint™
A centralized receivables management solution that streamlines payment posting and helps you manage and interact with payments, data and images:
- Centralized client interface for receivables payments via SinglePoint
- Unified exception management capabilites
- Customizable business rules, workflow management and annotation
- Reassociation of remittance data with the financial transaction (if separate)
- Strategic view of working capital cycle to enhance decision making
eBill, our electronic bill presentment and payment solution, streamlines operations, reduces costs and provides a secure, simple and fast way for your customers to view and pay bills – how, when and where they want.
You will not be required to migrate to eBill prior to the planned system conversion date, and you can continue using Total Biller Solution (TBS) until further notice.
Once you transition to U.S. Bank, the following changes will occur:
- Requirement to access the TBS administration module directly
- Existing Union Bank client ACH and merchant processing profiles will be built on your behalf
- Billing for TBS services will be through U.S. Bank account analysis and billing
Your merchant services account will continue to function as it does now, and you will continue to use the same payment processing solutions. If you are an Elavon merchant processing customer, you will receive more information via mail or email.
U.S. Bank lockbox services accelerates the handling of your organization’s customer remittances by reducing time lost in mail float, processing and delivery. Our imaged-based lockbox processing system speeds up the availability of funds and posting data which provides the information you need to make informed business decisions quickly. You will not be required to make any changes to lockbox processing nor remittance mailing addresses.
U.S. Bank provides two forms of non-customer check cashing:
- Non-customer On-US check cashing: U.S. Bank will cash checks for non-clients with the proper identification.
- Non-customer transit check cashing: Agreement to cash checks written by U.S. Bank commercial clients drawn on other banks for non-client presenters.
We offer cash recyclers through Deposita or Smart Safe through Brink’s, Loomis, Garda, Deposita and RCD DTS Connex. We receive the posting data file from the vendor, provide credit to your account and accept the physical currency from your armored courier.
Making payments
We’re here to help you make payments as efficiently as possible. Select the service you’d like to learn more about for a brief description. You can find more information about making payments here.
ACH origination via SinglePoint allows you to easily initiate ACH transactions.
You can utilize multiple channels for ACH origination including web entry via SinglePoint, direct file transmission in Nacha format, consolidated payables and via data translation services to convert custom formats. You’ll be able to future date originated items 30 days in advance. ACH return and notification of change (NOC) reporting is available via Nacha file, web portal and fax.
Additional reports are available in SinglePoint, such as ACH transaction capture report for originated items, ACH Return and NOC reporting for exception items and Same Day ACH status report if you utilize this optional service.
ACH origination direct file transmission
U.S. Bank offers ACH origination via direct file transmission in Nacha and non-Nacha formats. U.S. Bank supports multiple transmission protocols such as Secure FTP and HTTPS.
Similar to your services today at Union Bank, U.S. Bank offers robust information on received ACH items and is available in prior- and current-day reporting, with advanced filter, sort, and export options.
- If you currently receive remittance reporting on received ACH addenda, you will receive it within our web portal reporting.
- If you currently have data capture reporting on ACH received items, you will receive this information within SinglePoint, or as Nacha-formatted file via direct transmission.
ACH Block, ACH Filter and ACH Positive Pay all help you prevent unauthorized transactions from posting to your account. The ACH fraud-prevention services you currently have set up will be transitioned to U.S. Bank. Any existing ACH stop payments you have in place will be moved over to U.S. Bank. If you currently utilize a universal payment identification code (UPIC), this will be transitioned to U.S. Bank and your new account number(s).
ACH additional services provide ACH adjustments (reversals and deletions), controls totals and warehouse search through SinglePoint.
- ACH adjustments (deletion or reversal requests): Submit through SinglePoint or via email (manual form).
- Control totals: Enter and modify control totals for transmission files that you originate or opt for ACH file confirmation via file transmission, email and fax.
- Warehouse search: Search for originated or received items, batches or files.
Account Reconciliation Plans (ARP)
You’ll get prompt and accurate information on paid, missing, cancelled or outstanding checks. We offer full account reconcilement, partial reconcilement and deposit reconciliation. This information will be provided to you via print, online and/or file transmission files. Check issue maintenance enables you to submit and cancel or void check information to the bank via file transmission and/or online.
You’ll have the option to enroll in ARP stale date processing, a service that automatically cancels issues once the item reaches the stale date.
You will also have the option to receive issue file confirmations online via Issue maintenance, file transmission, detailed email or fax.
Positive Pay
Positive Pay helps detect and prevent check fraud by electronically matching checks presented for payment to checks issued. You’ll get the tools to review exceptions, view images and make payment decisions, request adjustments and access history online.
Reverse Positive Pay
Reverse Positive Pay service enables detection of suspected fraudulent checks early enough in the process to return them within the 24-hour return item window, helping reduce your risk of loss if you cannot provide issue files for Positive Pay.
Controlled Disbursement
Controlled disbursement provides a same-day notification of the checks that will clear against your account. This allows you to fund only the amount necessary to pay these checks with an automatic same-day transfer from a designated U.S. Bank account. Presentment reports will also include both check and early ACH details, and controlled disbursement accounts will have positive pay fraud protection.
Check payables printing
Outsourced check-printing services will continue to be supported by FIS. Access to the FIS portal will be available through a SinglePoint single sign-on. If you are using positive pay services in conjunction with your check printing, U.S. Bank will automatically create and send your check issue files to ARP. In addition, all checks being mailed cross-border will go through an OFAC Sanction screening process.
U.S. Bank offers a wide variety of commercial card programs. See transition tools and resources here.
SinglePoint wires – module
U.S. Bank wire transfer services combine advanced technology with national and international networks to enable your company to move funds quickly and securely around the country or the world. Wire transfers help control cash flow with the convenience of same-day and future-dated movement of funds directly and reliably. Wire transfer services support all aspects of wire transfer initiation, receipt and processing. With SinglePoint, you can create and maintain templates, initiate domestic and international wires and review reporting options for incoming and outgoing wires.
Wires – voice initiation
U.S. Bank offers wire service by voice initiation. You’ll have the option to initiate wire transfers, including Fedwire, International USD, FX and Federal Tax Payments, via voice initialization. Both repetitive and non-repetitive payments can also be initiated. Reporting for wires initiated via voice is available through SinglePoint, transmission channels and wire advices with several delivery options.
Wires – transmission channels
Wire transfers can be initiated via file transmission, along with incoming and outgoing wire activity. With this service, wires can be initiated from your internal system. A file may contain a mix of repetitive and nonrepetitive wires as well as domestic and international in FX and USD currencies. Reporting options are available from acknowledgement the file was received to enhanced reconciliation data for both incoming and outgoing wires.
Other wires
U.S. Bank offers several additional services for wire initiation including drawdown capabilities and standing transfers. Reporting options are also available which include wire advices with several delivery options.
EasyTax
Our EasyTax solution is accessible daily until 5 p.m. CT via SinglePoint single sign-on. It is a quick and easy-to-use electronic taxpayment service for federal, state, county and local municipality tax payments. EasyTax features dual approvals and a drop-down selection for both federal and state tax codes.
Deposit and liquidity services
We’re here to help as you transition your deposit and liquidity services to U.S. Bank. Select the service you’d like to learn more about for a brief description. You can find more information about deposit and liquidity services here.
Checking and money market products
Business and commercial checking products will be converted to similar products at U.S. Bank. Please see the financial services guide for additional information on specific U.S. Bank products.
Hybrid checking solution
Hybrid checking is for clients that consistently hold excess balances that generate surplus earnings credit. It’s a balance compensation solution allowing you to use earnings credit to offset monthly service charges, plus you’ll earn interest on excess deposit balances.
Demand deposit accounts (DDA) and account analysis statements
U.S. Bank offers DDA accounts and account-analysis statements similar to those used today at Union Bank.
Zero balance accounts (ZBA)
U.S. Bank supports DDA zero balance account (ZBA) services and functionality equivalent to what you use today with Union Bank. ZBAs tie multiple accounts together into a single hierarchy and automatically transfer funds. ZBAs ensure that collections are concentrated to the parent, disbursements are funded and sub-accounts maintain a zero or designated target balance after the close of the business.
Liquidity Manager
Liquidity Manager offers automated cash positioning, cash forecasting and intercompany lending, providing clear visibility into your organization’s cash needed to support critical financial decisions.
Availability float schedules
Availability schedules indicate the amount of float (i.e., 0-day, 1-day, 2-day) assigned to deposited checks based on the routing and transit number (RT) of the check, the location where the deposit occurred and the time of the deposit. The amount of float assigned impacts the collected balance, and therefore influences the earnings credit, interest paid and/or negative collected balance as these are all calculated based on collected balance. Deposit accounts have a default float schedule based on the checking account product used. Float availability schedules are available from your relationship team. It is subject to change without notice.
Returned items are deposited checks that have been returned to the depository bank unpaid. U.S. Bank has a range of returned item special instructions available to help business customers reduce processing and costs related to handling returned deposited items.
Loan sweep
The sweep service currently set up between your Union Bank Commercial Checking account and your Union Bank loan and/or investment will be transitioned to U.S. Bank. The U.S. Bank Sweep automatically transfers excess checking account balances to the loan or investment that you’ve designated on a daily basis. On days when the checking account is below the established target balance, the loan sweep will make an automated loan advance to fund the checking account up to the target balance amount. If you are currently set up with a loan that only transfers to checking for overdraft protection, this will also be transitioned to U.S. Bank.
Investment sweep
Investment sweep accounts will transition to a similar U.S. Bank product on the next business day following conversion weekend. In addition to money fund sweeps, we offer proprietary sweep options including commercial paper and Eurodollar sweeps. Financial institutions can also take advantage of fed fund sweeps.
Combo sweep available with Money Funds Investment and Loans
Combo sweep services automate liquidity management by sweeping checking account balances to an investment or loan and back to checking. Investment funds are always available from checking, and the sweep service automatically transfers funds back to checking to fund operations. In addition to investments, sweep services can be combined with other loan types to create combo sweep services.
International
We’re here to help as you transition your international treasury management services to U.S. Bank. Our suite of cross border payment solutions is aimed at providing visibility, access to, and control over cash balances held at foreign banking institutions. Select the service you’d like to learn more about for a brief description. You can find more information about international treasury management here.
International wire transfers allow you to move money in either U.S. dollars or a wide range of foreign currencies from your U.S. Bank account to an account in a bank outside of the United States.
U.S. Bank is SWIFT GPI enabled, which allows you to make fast and secure wire transfers with end-to-end tracking. International wire transfer capability is available through our core treasury management portal, SinglePoint, and automated channels such as Mainframe Batchwire direct transmission and SWIFT channel for customer using SWIFT Corporates.
International ACH is the direct transfer of funds to a bank account outside of the United States. Each country uses their own low-value payment network so there isn’t a single system to make payments in all countries. However, U.S. Bank provides you with the functionality to send ACH payments to a growing list of countries.
This service enables you to originate electronic payments to more than 10 countries and regions, including: Canada and Mexico, and a range of countries throughout Europe and Asia. International ACH is great for smaller, less urgent payments in which you want lower transaction fees and to ensure that the full payment amount reaches your recipient.
Foreign currency accounts (FCAs) are non-interest-bearing U.S. Bank demand-deposit accounts that allow you to make and receive foreign currency payments. FCAs are domiciled in the United States, and they are available in 23 currencies. You can use FCAs to strategically manage your foreign exchange risk by holding foreign currency and matching in-flows and out-flows.
U.S. Bank has teamed up with Royal Bank of Canada® (RBC®) to give your business priority access to a full suite of solutions. Whether your company is based in the U.S., or you have a subsidiary in Canada needing banking services, you’ll benefit from our solutions:
- Pay locally: Canadian dollar and U.S. dollar local accounts, check-issuance, electronic funds transfers (EFT/ACH credit origination), wire transfers, bill pay and tax payment
- Receive locally: Incoming electronic payments, branch deposits, wholesale lockbox and zero balance accounts (ZBA)
- Protect your business: Payee match services and ACH debit and check block
- View North American account activity: SinglePoint multibank reporting
International information reporting offers you easy access and visibility into your global account balances held at other banks. The visibility into your global accounts allows you to manage your cash position across reporting banks globally online rather than waiting for email, phone calls, faxes or the need to use multiple banks’ platforms for account balance data.
International information reporting provides a view of previous day and current day global balances that is powerful, convenient and flexible.
- Previous-day international information reporting provides account balances, summaries and detailed transaction information on foreign-based accounts.
- Current-day international information reporting can be added to previous-day reporting and provides intraday access to transaction activity posted during the day from a foreign bank.
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Disclosures
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