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      U.S. Bank COVID-19 (CORONAVIRUS) INFORMATION

      Get help adjusting to the COVID-19 pandemic.

      If you’ve been financially affected, you’re not alone. We have solutions that could help.

      Federal relief programs

      Through the Coronavirus Aid, Relief and Economic Security (CARES) Act and the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 (CRRSAA), the U.S. government has created multiple programs to help individuals and small businesses through this challenging time.

      A third stimulus package, the $1.9 billion American Rescue Plan Act of 2021 (ARPA), adds new relief measures and modifies the provisions of some existing programs. We’re regularly updating the resources below to give you the most up-to-date information.

      The IRS has announced it will begin processing Advance Child Tax Credit payments in mid-July. To learn more, please visit IRS.gov/childtaxcredit2021.

      Coronavirus stimulus checks

      Under the third COVID relief package, you may be eligible to receive a stimulus check.

      Learn about stimulus payments

      Mortgage assistance

      If the COVID-19 pandemic has affected your ability to pay your mortgage, we can help. In compliance with the CARES Act, we’re providing up to 180 days of suspended mortgage payments and an additional 180-day extension upon request. No documentation is required.

      Get help with your mortgage

      SBA Paycheck Protection Program (PPP)1

      The PPP helped small businesses affected by the COVID-19 pandemic cover payroll and operating expenses. Customers who have received a PPP loan may be eligible for forgiveness.

      More about PPP and loan forgiveness

      Economic Injury Disaster Loan (EIDL)

      The U.S. Small Business Administration may be able to provide economic relief to small businesses and nonprofit organizations that are currently experiencing a temporary loss of revenue. Unlike the SBA Paycheck Protection Program (PPP), the EIDL is administered and funded directly through the U.S. Small Business Administration.

      Learn more about EIDL

      SBA Shuttered Venue Operators Grant Application (SVOG)

      The U.S. Small Business Administration may be able to provide economic relief to hard-hit small businesses, nonprofits and venues affected by the COVID-19 pandemic. Unlike the SBA Paycheck Protection Program (PPP), the SVOG is administered and funded directly through the U.S. Small Business Administration.

      Learn more about SVOG

      SBA Restaurant Revitalization Fund (RRF)

      The U.S. Small Business Administration may be able to provide emergency assistance for eligible restaurants, bars and other businesses affected by the COVID-19 pandemic. Unlike the SBA Paycheck Protection Program (PPP), the RRF is administered and funded directly through the U.S. Small Business Administration.

      Learn more about RRF

      Find the solutions you need.

      We’re offering new products and services to help our communities and customers1 through the COVID-19 pandemic. Learn about them below or get personalized help:

      • Visit a local branch. Before you go, check for updated hours at your preferred location.
      • Make an appointment. Talk with a banker, by phone or in person, at a time that works for you.

      Coronavirus stimulus checks

      Under the third COVID relief package, you may be eligible to receive a stimulus check.

      Learn about stimulus payments

      Mortgage assistance

      If the COVID-19 pandemic has affected your ability to pay your mortgage, we can help. In compliance with the CARES Act, we’re providing up to 180 days of suspended mortgage payments and an additional 180-day extension upon request. No documentation is required.

      Get help with your mortgage

      U.S. Bank ReliaCard®2

      Get answers to your questions about receiving unemployment benefits on a U.S. Bank ReliaCard.

      Visit ReliaCard FAQs

      U.S. Bank Focus Card2

      You may be able to deposit your stimulus check, unemployment benefits or a paycheck from a second employer to your U.S. Bank Focus Card. Log in to your account for details.

      Go to your Focus Card account

      Helpful COVID-19 pandemic resources

      Learn ways to minimize the effect of the COVID-19 pandemic on your long-term finances. Get help understanding your options during a medical hardship, adjusting to the loss of your job, avoiding predatory scammers and more.

      Get COVID-19 answers

      SBA Paycheck Protection Program (PPP)1

      The PPP helped small businesses affected by the COVID-19 pandemic cover payroll and operating expenses. Customers who have received a PPP loan may be eligible for forgiveness.

      Learn more about PPP loan forgiveness

      Economic Injury Disaster Loan (EIDL)

      The U.S. Small Business Administration may be able to provide economic relief to small businesses and nonprofit organizations that are currently experiencing a temporary loss of revenue. Unlike the SBA Paycheck Protection Program (PPP), the EIDL is administered and funded directly through the U.S. Small Business Administration.

      Learn more about EIDL

      SBA Shuttered Venue Operators Grant Application (SVOG)

      The U.S. Small Business Administration may be able to provide economic relief to hard-hit small businesses, nonprofits and venues affected by the COVID-19 pandemic. Unlike the SBA Paycheck Protection Program (PPP), the SVOG is administered and funded directly through the U.S. Small Business Administration.

      Learn more about SVOG

      SBA Restaurant Revitalization Fund (RRF)

      The U.S. Small Business Administration may be able to provide emergency assistance for eligible restaurants, bars and other businesses affected by the COVID-19 pandemic. Unlike the SBA Paycheck Protection Program (PPP), the RRF is administered and funded directly through the U.S. Small Business Administration.

      Learn more about RRF

      Zelle® for your business

      To help support small businesses during the COVID-19 pandemic, we’ve removed all U.S. Bank fees for Zelle. Sending,3 4 receiving and requesting5 money with Zelle is free for all U.S. Bank customers.

      Learn how to enroll

      Navigating the COVID-19 pandemic

      Many small business owners are wondering how to survive the long-term consequences of the COVID-19 pandemic. We have resources to help you understand ways to protect your business and your employees. From SBA programs to weekly market updates, let us help you through this crisis.

      See our COVID-19 resources

      SBA Shuttered Venue Operators Grant Application (SVOG)

      The U.S. Small Business Administration may be able to provide economic relief to hard-hit small businesses, nonprofits and venues affected by the COVID-19 pandemic. Unlike the SBA Paycheck Protection Program (PPP), the SVOG is administered and funded directly through the U.S. Small Business Administration.

      Learn more about SVOG

      SBA Restaurant Revitalization Fund (RRF)

      The U.S. Small Business Administration may be able to provide emergency assistance for eligible restaurants, bars and other businesses affected by the COVID-19 pandemic. Unlike the SBA Paycheck Protection Program (PPP), the RRF is administered and funded directly through the U.S. Small Business Administration.

      Learn more about RRF

      Safety precautions in our branches

      To help keep our employees and customers safe:

      • We’ve reduced our hours and operations at some branches. Get real-time updates on our branch locator page.
      • We’re requiring our employees and customers to wear a mask, even if not required by law in that location.
      • We’re limiting the number of customers permitted in our branches at a time.
      • Please maintain physical distancing by staying at least six feet away from other individuals.
      • Do not enter a branch if you’re experiencing symptoms of COVID-19, including fever, cough or shortness of breath.

      Manage your accounts digitally.

      • Use the U.S. Bank Mobile App to deposit checks,6 pay bills, transfer or send money and more.
      • Bank online to pay bills and transfer or send money.
      • Sign up for e-statements to securely view your documents online or in the mobile app.

      Learn how to spot a scammer.

      • Watch out for people offering fake products and medical advice.
      • Be aware of fake charities.
      • Be careful not to click on fraudulent links that give scammers access to your device.
      • Learn more about how to protect yourself from scammers.
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      1. Subject to credit approval and program guidelines. SBA loans are subject to SBA eligibility guidelines. Certain restrictions apply to refinancing options and are subject to program terms. Refinances of existing SBA loans are excluded. Some restrictions and fees may apply.

        Financing maximums and terms are determined by borrower qualifications and use of funds. U.S. Bank and its representatives do not provide tax advice. Consult an advisor regarding a particular financial situation. Credit products are offered by U.S. Bank National Association.

        Return to content, Footnote 1

      2. Prepaid Cards are issued by U.S. Bank National Association pursuant to a license from Visa U.S.A. Inc. or Mastercard International Incorporated. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. Member FDIC.

        Return to content, Footnote 2

      3. To send money to or receive money from a small business, a consumer must be enrolled with Zelle through their bank’s mobile app. Small businesses are not able to enroll in the Zelle app, and cannot receive payments from consumers enrolled in the Zelle app. Terms and conditions apply. Please refer to the Digital Services Agreement for more information.

        Return to content, Footnote 3

      4. U.S. checking or savings account required to use Zelle®. Transactions between enrolled consumers typically occur in minutes and generally do not incur transaction fees.

        Return to content, Footnote 4

      5. Requests for money with Zelle (including split requests) sent to a U.S. mobile number require that the mobile number first be enrolled with Zelle.

        Return to content, Footnote 5

      6. Eligibility requirements and restrictions apply. Please refer to the Digital Services Agreement for more information.

        Return to content, Footnote 6

      Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

      Loans and lines of credit are offered through U.S. Bank National Association. Deposit products are offered by U.S. Bank National Association. Member FDIC.

      Equal Housing Lender

      year U.S. Bank