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U.S. Bank COVID-19 (CORONAVIRUS) INFORMATION

Get help adjusting to the COVID-19 pandemic.

If you’ve been financially affected, you’re not alone. We have solutions that could help.

“Thank you for allowing us to be your financial partner. We want to create solutions that help you during life’s big moments, including financing the home of your dreams, building a business and securing resources to make ends meet. We’re also here for the simple things, like using our mobile app to deposit a check or withdrawing cash at an ATM.

Our goal is to power your full potential so you can achieve all your goals.”

Tim Welsh
U.S. Bank Vice Chair, Consumer and Business Banking

Federal relief programs

Through the Coronavirus Aid, Relief and Economic Security (CARES) Act and the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 (CRRSAA), the U.S. government has created multiple programs to help individuals and small businesses through this challenging time.

A third stimulus package, the $1.9 billion American Rescue Plan Act of 2021 (ARPA), adds new relief measures and modifies the provisions of some existing programs. We’re regularly updating the resources below to give you the most up-to-date information.

Coronavirus stimulus checks

Under the third COVID relief package, you may be eligible to receive a stimulus check.

Learn about stimulus payments

Mortgage assistance

If the COVID-19 pandemic has affected your ability to pay your mortgage, we can help. In compliance with the CARES Act, we’re providing up to 180 days of suspended mortgage payments and an additional 180-day extension upon request. No documentation is required.

Get help with your mortgage

SBA Paycheck Protection Program (PPP)1

The Paycheck Protection Program may help your business cover payroll and certain other expenses. On March 25, Congress voted to extend the deadline to apply for a PPP loan through May 31, 2021.

More about PPP and loan forgiveness

Main Street Lending Program (MSLP)2

The Federal Reserve established the Main Street Lending Program to support lending to small- and medium-sized businesses and nonprofit organizations that were in sound financial condition before the onset of the COVID-19 pandemic. The program ended on January 8, 2021. Read the latest information on the Federal Reserve website.

More about MSLP

Find the solutions you need.

We’re offering new products and services to support the CARES Act and CRRSAA and to help our communities and customers2 through the COVID-19 pandemic. Learn about them below or get personalized help:

  • Visit a local branch. Before you go, check for updated hours at your preferred location.
  • Make an appointment. Talk with a banker, by phone or in person, at a time that works for you.

Coronavirus stimulus checks

Under the third COVID relief package, you may be eligible to receive a stimulus check.

Learn about stimulus payments

Mortgage assistance

If the COVID-19 pandemic has affected your ability to pay your mortgage, we can help. In compliance with the CARES Act, we’re providing up to 180 days of suspended mortgage payments and an additional 180-day extension upon request. No documentation is required.

Get help with your mortgage

U.S. Bank ReliaCard®3

Get answers to your questions about receiving unemployment benefits on a U.S. Bank ReliaCard.

Visit ReliaCard FAQs

U.S. Bank Focus Card3

You may be able to deposit your stimulus check, unemployment benefits or a paycheck from a second employer to your U.S. Bank Focus Card. Log in to your account for details.

Go to your Focus Card account

Auto, boat and RV assistance

Has the COVID-19 pandemic affected your ability to pay or manage your loan or lease? We may be able to help. We’re offering deferred payments, extensions and alternative options.

View available options

U.S. Bank credit cards

If you’ve been financially affected by the COVID-19 pandemic, we may be able to help.

Talk to us about credit card solutions

Helpful COVID-19 pandemic resources

Learn ways to minimize the effect of the COVID-19 pandemic on your long-term finances. Get help understanding your options during a medical hardship, adjusting to the loss of your job, avoiding predatory scammers and more.

Get COVID-19 answers

SBA Paycheck Protection Program (PPP)1

The Paycheck Protection Program may help your business cover payroll and certain other expenses. On March 25, Congress voted to extend the deadline to apply for a PPP loan through May 31, 2021.

More about PPP and loan forgiveness

Main Street Lending Program (MSLP)2

The Federal Reserve established the Main Street Lending Program to support lending to small- and medium-sized businesses and nonprofit organizations that were in sound financial condition before the onset of the COVID-19 pandemic. The program ended on January 8, 2021. Read the latest information on the Federal Reserve website.

More about MSLP

Zelle® for your business

To help support small businesses during the COVID-19 pandemic, we’ve removed all U.S. Bank fees for Zelle. Sending,4 5 receiving and requesting6 money with Zelle is free for all U.S. Bank customers.

Learn how to enroll

U.S. Bank business credit cards

If your business has been financially affected by the coronavirus pandemic, we may be able to help.

Talk to us about solutions

Navigating the COVID-19 pandemic

Many small business owners are wondering how to survive the long-term consequences of the COVID-19 pandemic. We have resources to help you understand ways to protect your business and your employees. From SBA programs to weekly market updates, let us help you through this crisis.

See our COVID-19 resources

Information center

Our COVID-19 pandemic information center provides our corporate and commercial clients with the updates, insights and resources they need to navigate the changing environment.

View more information

Main Street Lending Program (MSLP)2

The Federal Reserve established the Main Street Lending Program to support lending to small- and medium-sized businesses and nonprofit organizations that were in sound financial condition before the onset of the COVID-19 pandemic. The program ended on January 8, 2021. Read the latest information on the Federal Reserve website.

More about MSLP

Safety precautions in our branches

To help keep our employees and customers safe:

  • We’ve reduced our hours and operations at some branches. Get real-time updates on our branch locator page.
  • We’re requiring our employees and customers to wear a mask, even if not required by law in that location.
  • We’re limiting the number of customers permitted in our branches at a time.
  • Please maintain physical distancing by staying at least six feet away from other individuals.
  • Do not enter a branch if you’re experiencing symptoms of COVID-19, including fever, cough or shortness of breath.

Manage your accounts digitally.

  • Use the U.S. Bank Mobile App to deposit checks,7 pay bills, transfer or send money and more.
  • Bank online to pay bills and transfer or send money.
  • Sign up for e-statements to securely view your documents online or in the mobile app.

Learn how to spot a scammer.

  • Watch out for people offering fake products and medical advice.
  • Be aware of fake charities.
  • Be careful not to click on fraudulent links that give scammers access to your device.
  • Learn more about how to protect yourself from scammers.
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  1. Subject to credit approval and program guidelines. SBA loans are subject to SBA eligibility guidelines. Certain restrictions apply to refinancing options and are subject to program terms. Refinances of existing SBA loans are excluded.

    Financing maximums and terms are determined by borrower qualifications and use of funds. U.S. Bank and its representatives do not provide tax advice. Consult an advisor regarding a particular financial situation. Credit products are offered by U.S. Bank National Association.

    Return to content, Footnote 1

  2. Credit products offered by U.S. Bank National Association are subject to normal credit approval and program guidelines. Some restrictions and fees may apply.

    Return to content, Footnote 2

  3. Prepaid Cards are issued by U.S. Bank National Association pursuant to a license from Visa U.S.A. Inc. or Mastercard International Incorporated. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. Member FDIC.

    Return to content, Footnote 3

  4. To send money to or receive money from a small business, a consumer must be enrolled with Zelle through their bank’s mobile app. Small businesses are not able to enroll in the Zelle app, and cannot receive payments from consumers enrolled in the Zelle app. Terms and conditions apply. Please refer to the Digital Services Agreement for more information.

    Return to content, Footnote 4

  5. Must have a bank account in the United States to use Zelle. Terms and conditions apply. 

    Return to content, Footnote 5

  6. Requests for money with Zelle (including split requests) sent to a U.S. mobile number require that the mobile number first be enrolled with Zelle.

    Return to content, Footnote 6

  7. Eligibility requirements and restrictions apply. Please refer to the Digital Services Agreement for more information.

    Return to content, Footnote 7

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Loans and lines of credit are offered through U.S. Bank National Association. Deposit products are offered by U.S. Bank National Association. Member FDIC.

Equal Housing Lender

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