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Online Banking FAQs

Find answers to common questions about Online Banking and useful how-to tips.

Bill Pay FAQs

Bill Pay FAQs

Bill Pay is a secure online service for you to make payments to anyone in the United States from your U.S. Bank checking account. With Bill Pay, you can pay a bill one time, schedule payments, and set up recurring payments and eBills.

More About Bill Pay

 

Pay A Person FAQs

Pay A Person FAQs

With U.S. Bank Pay A Person, you can send money to anyone in the United States who has an email address, mobile phone number or bank account number. You can also send money directly to a recipient’s bank account.

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Western Union FAQs

Western Union FAQs

Western Union Money Transfer® service gives you a simple way to send and receive money from your U.S. Bank checking or savings account. You can even wire money internationally, and your recipient doesn’t need a bank account.

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Online Statements FAQs

Online Statements FAQs

Online Statements are electronic (PDF) versions of your account statements. Online Statements contain all of the same account information as paper statements – the key difference is that they’re delivered online instead of through the U.S. Mail.

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Account Alerts FAQs

Account Alerts FAQs

Account Alerts are notifications sent via email or text message when important account activity occurs, such as a low balance or a payment due. You set up these alerts and select where you would like an email or text message notification delivered.

More About Account Alerts

 

Online Security FAQs

Online Security FAQs

We know how critical it is to keep your information safe. That’s why protecting it is our top priority. We provide the highest levels of security, encryption and firewalls. And that’s just the beginning of Online Banking security at U.S. Bank.

 

Not finding what you’re looking for? Try these helpful resources.

Mobile Banking FAQsMobile Banking FAQs

Learn how to transfer funds, deposit checks, pay bills, send money, and text for balances and transaction history with Mobile Banking from U.S. Bank.

Customer Service

Our Customer Service page has basic information and helpful how-to links for the most popular features of Online and Mobile Banking, along with phone numbers for additional help.

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