Changing passwords, updating software and more actions that can help you protect your identity.
At U.S. Bank, our dedicated security professionals are always on guard to anticipate, address and help prevent security threats. There are also ways you can help protect your identity and information from fraudsters and thieves. Here are some tips:
- Create strong passwords and change them frequently.
A strong password is an excellent first line of defense to protect against a potential criminal. Your password should be easy to remember, but hard to guess, utilizing no fewer than eight letters, numbers or symbols. Also, use different user IDs and passwords for different sites, particularly your online banking account.
- Learn how to identify and report a potential phishing scam
"Phishing" refers to when someone tries to trick you into giving them confidential information to steal your money or identity. Phishing may be done using phone calls, voicemail, text messages or most commonly, email. If you receive a call or email claiming to be from U.S. Bank that you suspect is a phish, call 877.595.6256 to report it to U.S. Bank.
- Install an anti-virus or anti-malware software
Anti-virus and anti-malware software help detect and remove viruses from your computer. Ensure that you have an anti-virus installed and that you’re using reputable software.
- Keep your system up to date
Regularly updating your computer’s operating system, internet browser and key software, including anti-virus, is one of the most critical ways to keep your system secure from fraud and theft.
- Install a firewall and keep it turned on
A firewall offers an additional layer of protection from would-be thieves and hackers. Firewalls come prepackaged on some operating systems or can be purchased for individual computers. For additional information on firewall software for Windows and Mac view our Fraud Prevention page.
These tips can help keep you and your family safer and more informed. Learn more about how U.S. Bank works to protect our customers from fraud and for steps on what to do if your personal information is compromised.
For additional resources on safeguarding your home against cyberthreats, check out the National Security Agency’s Best Practices for Keeping Your Home Network Secure.