A message from our Chairman, President and CEO Andy Cecere

March 14, 2020 | GET MORE : General Information


We believe that banks are the cornerstones of communities. In times of crisis, it is more important than ever for people to know they can count on us. We take that responsibility seriously, and I wanted to let you know about some of the things we are doing to help minimize the impact COVID-19 has on you, our employees and the communities we serve.

Our top priority is to keep people safe. 

Like many companies, we have already limited employee travel, postponed large events and asked our employees to stay home if they aren’t feeling well. We have expanded our flexible leave policies to allow them the time they need to take care of themselves and their family members, and we are giving them the tools they need to stay healthy. If you visit our branches in person, you will see more hand sanitizer, disinfecting wipes and spray, and other personal protective items as recommended by the Centers for Disease Control and Prevention (CDC). Of course, if you would prefer to bank digitally, you can connect to your accounts online, in the app, by phone, and with your Amazon Alexa or Google Home device. 

We are here to help you.

If you've been financially impacted by COVID-19 and need help, we have customized solutions available. Please visit our dedicated website at usbank.com/covid-19 to stay up to date with how we are responding. We also are providing resources to help you protect yourselves from scammers and cybercriminals who may try to take advantage of you during the crisis.

This is a difficult time, but we are here for you. Thank you for the trust you place in us.

Andy Cecere
Chairman, President and CEO