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Affected by the coronavirus pandemic? Read about our COVID-19 financial relief efforts, including mortgage assistance and auto loan assistance programs.
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  • Loans & credit lines  / 
  • Auto loans  / 
  • Auto, boat & RV loan and lease assistance

Auto Loans

Ready to help – loan and lease assistance programs

If COVID-19 has affected your ability to pay or manage your auto, boat or RV loan or lease, we may be able to help.

Assistance for existing auto, boat and RV loans

If you've been financially affected by COVID-19, you may be eligible for a loan extension. Log in to your account to request an extension.

You can also start the loan assistance process by texting us. We’ll gather some information and see which plan could work best for you.

Text “loan help” to 866-809-4182.

Assistance for auto leases

If you've been financially affected by COVID-19, you may be eligible for a lease deferral. Log in to your account to request a deferral.

You can also start the lease assistance process by texting us. We’ll gather some information and see which plan could work best for you.

Text “lease help” to 866-809-4182.

General auto lease questions

You have several options available to you based on your individual needs. To discuss your options, call 800-USBANKS (872-2657).

We do report missed payment to the credit bureaus, so work with us to discuss payment options. We understand your credit rating is important to you and we’re ready to discuss alternatives.

Need additional assistance?

If you have any questions, call 800-USBANKS (872-2657). We are currently experiencing higher than normal wait times.

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