Investigator - Future Opening


At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Enterprise Security Services (ESS) Fraud Investigators conduct internal, external, and specialized investigations which include but is not limited to: accurate and timely regulatory filing, recovery of funds and referral of criminal complaints to various law enforcement agencies for criminal prosecution and restitution. Duties include:
· Review new case documentation and obtain additional information as necessary
· Conduct thorough research and analysis
· Maintain thorough and accurate case notes setting forth all actions in chronological order
· Conduct interviews with witnesses, victims and subjects as appropriate. Obtain written statements when possible
- Report findings to Principal Investigators with recommendation for SAR or no SAR Determination
- Prepare SARs for filing.
- Assess solvability based upon amount of suspicious activity involved, loss amount, location of activity, length of time since the matter occurred and other relevant factors
- Attempt to contact the subject for re-payment of any loss amount, which may include entering into a restitution agreement if warranted. Attempt to receive a significant portion of the loss immediately and structure a re-payment schedule for the shortest term possible.
- Refer matters to law enforcement as appropriate
- Ensure case categorization is accurate upon completion of investigation
- Report findings to Team Leads to approve closure of investigation
- Respond to law enforcement requests as appropriate
- Testify on behalf of the bank regarding criminal and civil cases as needed
- Follow guidelines for completing a Privileged and Confidential Litigation Work Product (PCLWP) email when warranted
- Training delivery compliance and participation
- Maintain files in conjunction with record keeping/legal records hold policies to comply with retention schedules or records
- Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures. Actively participates in any required corporate and business line training in these areas. Understands and follows internal suspicious activity referral requirements and processes as required for this position. 


  Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Two to three years of experience in an applicable risk management environment

Preferred Skills/Experience

- Prior investigation experience

- Prior financial/banking sector experience

- Prior fraud-related experience

- Prior accounting/auditing experience

- Interviewing experience

- Prior law enforcement experience

- Data analytics/data mining skills

- Computer/digital forensic skills

- SAR writing/filing/QA experience

- Proven track record of meeting tight deadlines

- Experience/comfort in working through change

- Social media/internet investigations
- Comprehensive knowledge of bank systems, rules of evidence and banking documents
- Strong analytical, organizational and negotiating skills, as well as a high degree of initiative
- Strong interpersonal, written and oral communication skills are required
- Demonstrated positive, results oriented attitude
- Ability to maintain high levels of confidentiality and data security standards
- Ability to travel
- Ability to be on-call
- Professional licenses and certifications (e.g., CFE, CFCS, CFCI)



Risk Management / Fraud Prevention

Primary Location

Missouri-MO-Saint Louis

Other Locations

Other Locations IL-IL-Chicago, Nevada-NV-Las Vegas, Colorado-CO-Denver, Oregon-OR-Portland, Minnesota-MN-Minneapolis, CA-CA-Irvine, Ohio-OH-Cleveland, Ohio-OH-Cincinnati, Washington-WA-Seattle, Wisconsin-WI-Milwaukee


1st - Daytime

Average Hours Per Week