Administrative Services Rep 3

 

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

 
Provides operational support to Personal Trust relationship management staff. Duties may include processing account opening, closing and maintenance requests, as well as various other related administrative support functions. These duties may include cash disbursements, receipt or delivery of assets, account valuations, documentation review and maintaining account coding. Ensures that requests are completed timely, accurately and in compliance with standard policies. Ensures that customers receive quality service for all personal trust operational activities supported. Adheres to corporate policies and procedures, and complies with applicable laws and regulations.
 

Qualifications

 

Basic Qualifications
- High school diploma or equivalent
- Three to five years of experience in accounting/financial transactions and customer service activities

 

Preferred Skills/Experience
- Thorough understanding to handle all functions supported in the work group/department
- Excellent interpersonal, verbal and written communication skills
- Proven client service and problem resolution skills
- Proficient computer skills, especially Microsoft Office applications
- Ability to manage multiple tasks and deadlines simultaneously
- Ability to identify and resolve exceptions and to interpret data

 

Job

Relationship Support

Primary Location

Minnesota-MN-Saint Paul

Shift

1st - Daytime

Average Hours Per Week

40