Government Banking Relationship Manager (Seattle)


At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Manages relationships with Government Banking customers, e.g., city, county and special districts; education institutions and non-profits, etc. Grows revenue as directed by senior management by successfully prospecting for new business and retaining and expanding existing customer relationships. Responsibilities include: approving loans within assigned limits, managing loan and portfolio credit quality, sourcing prospects and developing new customer relationships, providing financial advice to customers, selling appropriate bank products and services to those prospects and clients, and making appropriate referrals.
Typically manages and grows a large and complex portfolio of commercial loans. Prospects for and closes new business relationships and retains and expands relationships with existing customers. The incumbent frequently directs and coordinates the work of several Government Banking Relationship Managers, Assistant Relationship Managers, and support staff. Routinely manages very complicated financial transactions, customer relationships, and credit decisions.
- Retains and expands relationships with existing customers.
- Prospects for and closes new business relationships.
- Grows net revenue year-over-year.
- Manages credit quality.
- Develops and implements an effective calling program for existing customers.
- Develops and implements a plan for sourcing prospects and developing new customer relationships.
- Manages assigned customer relationships and brings in appropriate specialists as needed.
- Resolves customer problems and acts as a liaison with other departments, divisions and subsidiaries in managing the customer’s relationship with the bank.
- Manages overall customer and portfolio profitability.
- Provides financial counseling, related to commercial banking, to customers.
- Approves loans within assigned limits.
- Identifies bank products and services to satisfying customer needs.
- Responsible for keeping current on commercial lending policies, products and services.
- May be responsible for maintaining assigned portfolio at its current size or shrinking the customer base when the company’s strategy is to exit a particular business.
- Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures.
- Actively participates in any required corporate and business line training in these areas.
- Follows account opening procedures and understands and follows internal suspicious activity referral requirements and processes, as required for this position.
- Actively works with customers to understand each customer's normal account activity, as appropriate for this position.


- Requires strong relationship management and business development abilities, well-developed analytical and problem solving skills, strong sales skills, and an extensive knowledge of credit and credit quality.
- Must possess a broad knowledge of bank products and services.
- Must have the ability to work effectively with individuals and groups across the company to manage customer relationships.
- Has well-developed written communication and verbal presentation skills.
- Bachelor’s degree in Business, Finance or related field or equivalent work experience.
- 7-10 years commercial lending experience.
- Master’s degree in Business, Finance or related field.
- Experience with government banking/public sector.
- Public sector, municipal, non-profit and/or university/school client relationship experience.


Relationship Management

Primary Location



1st - Daytime


Yes, 25 % of the Time

Average Hours Per Week