Implementation Project Manager


At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Implementation project managers (IPMs) are assigned to work with various clients to establish a variety of payment programs. Programs range from various types of physical cards to virtual programs where physical cards may not be present. IPMs are client facing and also have various internal stakeholder groups that they regularly interact with to complete implementations.
Responsibilities include:
  • Owning client relationships from completed sale through successful implementation.
  • Consulting with clients on their implementation goals, objectives, and program setup.
  • Advocating for clients throughout the entire onboarding/implementation process.
  • Holding weekly status update meetings with the client and representatives from stakeholder groups that are involved in the implementations
  • Championing project management by coordinating with internal groups as well as the client to ensure timelines are met, issues are communicated, and questions are answered
  • Resolving issues and escalating issues beyond span of control
  • Creating, managing, and updating project plans to ensure implementations are on track for milestone achievements
  • Preparing weekly meeting agenda and minutes


  • Bachelor’s degree, or equivalent work experience
  • 3-5 years of project management and/or onboarding experience
  • Experience working with cross functional teams
  • Thorough knowledge of assigned business line or functional area
  • Demonstrated leadership skills
  • Strong organizational, analytical, and problem solving skills
  • Advanced knowledge of project management
  • Excellent written and verbal communication skills


Project Management / Analysis

Primary Location



1st - Daytime

Average Hours Per Week