Mutual Funds Specialist 3

 

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

 
Responsible for the analysis and processing of a variety of complex mutual fund transaction requests for mutual fund companies and their shareholders; including new account set ups, purchases, redemptions, exchanges, and account maintenance within client standards for productivity and accuracy. Provides and responds to telephone inquiries from existing shareholders, institutional clients, and broker/dealers regarding transaction requests and specific account information. Analyzes and enters trade cancellations, account corrections, dividend and capital gain corrections, check stops and rebooking trades due to pricing errors. Processes conversions, de-conversions and fund liquidations. Researches shareholder requests to ensure compliance with SEC, STA, and internal policies and procedures.
 

Qualifications

 
Basic Qualifications
- High school diploma or equivalent
- Minimum one year of related work experience, such as accounting/financial transactions and customer service

Preferred Skills/Experience
- Ability to collect, interpret, and apply diverse client/fund information and regulatory guidelines
- Ability to perform multiple tasks in a dynamic working environment with minimal supervision
- Effective verbal and written communication skills
- Proficient mathematical and computer skills
- Excellent customer service skills
 

Job

Operations

Primary Location

Wisconsin-WI-Milwaukee

Shift

1st - Daytime

Travel

No

Additional Scheduling Information

Overtime may be required

Average Hours Per Week

40