Operations Manager 2

 

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

 

Manages and coordinates the operational activities for assigned functional areas/regions.  Ensures quality service and effective operations support for all of the assigned internal and external customers.  Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals.  Administers corporate policies and procedures and ensures compliance with applicable laws and regulations.  Participates in the review and recommendation of operational systems and procedures affecting assigned units, coordinating system conversions from an operations perspective.

 

Qualifications

 
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Three to five years of operations experience in the financial services industry
- Two or more years of supervisory/management experience
 
Preferred Skills/Experience
- Thorough knowledge of operation functions, systems, policies and procedures for the assigned area
- Strong organizational, managerial and project management skills
- Well-developed customer relations skills
- Excellent interpersonal, verbal and written communication skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Thorough knowledge of banking operations and human resources
 

Job

Operations

Primary Location

United States

Shift

1st - Daytime

Travel

Yes, 5 % of the Time

Average Hours Per Week

40