Operations Supervisor 1

 

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

 
Implements operational policies to ensure accurate and efficient operations.  Plans and schedules the daily work flow and coordinates with other areas as required to ensure compliance with service standards and regulatory deadlines.  Establishes and maintains appropriate files and records ensuring adherence to record retention schedules.  Resolves exceptions and problems of an unusual nature, referring more complex problems to manager as necessary.  Develops and prepares reports, records and performance monitoring mechanisms informing management of operational activities.  Provides training and develops staff through cross training.  Implements and executes employee relations policies, training programs and various other human resources programs and policies.
 

Qualifications

 

Basic Qualifications
- High school diploma or equivalent
- One to three years of operations experience in the financial services industry
- One or more years of supervisory experience

 

Preferred Skills/Experience
- Working knowledge of operation functions, systems, policies and procedures for the assigned area
- Basic knowledge of computer applications and/or the equipment used in the assigned area
- Good organizational and problem-solving skills
- Well-developed customer relations skills
- Strong interpersonal, verbal and written communication skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Basic knowledge of banking operations and human resources

 

Job

Operations

Primary Location

Oregon-OR-Gresham

Shift

2nd - Evenings

Additional Scheduling Information

3:00PM - midnight Monday - Friday

Average Hours Per Week

40