Wire Transfer Specialist 2

 

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

 
Responsible for processing wire transfer activity including incoming or outgoing Domestic and International wire transfers. Transcribes customer payment instructions for transactions. Verifies and reviews incoming and/or outgoing wire transfers to ensure the authenticity of customer authorization and/or approvals. Ensures the appropriate customer accounts are debited/credited. Manages the risk of releasing unauthorized transactions by following strict guidelines. Resolves all system generated exceptions. Uses various tools needed for transactional processing inclusive of NSP, SAR, CIS, Lotus Notes, Avaya, Intranet and Internet.
 
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Qualifications

 

Basic Qualifications
- High school diploma or equivalent
- One to two years of clerical and/or wire transfer experience

Preferred Skills/Experience
- Thorough knowledge of wire transfer and key entry
- Well-developed clerical and customer service skills
- Strong telephone and interpersonal skills
- Thorough knowledge of banking operations
- Ability to collect and organize information
- Ability to identify and resolve/escalate problems

 

Job

Operations

Primary Location

Minnesota-MN-Saint Paul

Shift

1st - Daytime

Travel

No

Additional Scheduling Information

8-4:30

Average Hours Per Week

40