USBI Operations Manager 3


At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Manages and coordinates the operational direction and technology support activities for the Account Services USBI Operations team.  Ensures quality service and effective operations support for both internal and external customers.  Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals.  Administers corporate policies and procedures and ensures compliance with applicable laws and regulations. 
Participates in the review and recommendation of operational systems and procedures affecting assigned units, coordinating system conversions and enhancements from an operations perspective. Supports business line and enterprise roadmap initiatives throughout various project phases including due diligence and requirements review, UAT testing, and production implementation. 


Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Five to eight years of operations experience in the financial services industry
- Three or more years of supervisory/management experience
Preferred Skills/Experience
- FINRA Series 7 and Series 24 Licenses
- Advanced knowledge of operation functions, systems, policies and procedures for the assigned area
- Broad understanding and practical application of applicable securities laws and regulations
- Strong organizational, managerial and project management skills
- Well-developed customer relations skills
- Excellent interpersonal, verbal and written communication skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Thorough knowledge of brokerage operations and human resources
- Project management experience
- Regulatory audit experience



Primary Location

Minnesota-MN-Saint Paul


1st - Daytime

Average Hours Per Week