ACH Specialist 3

 

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

 
Sets up and provides electronic deposit and withdrawal services to corporate customers in an accurate and timely manner.  Schedules and processes Automated Clearing House (ACH) and system files.  Completes exception item processing, rerun processing and the balancing of ACH work.  Provides high quality customer service by responding to telephone inquiries and requests.  Researches and resolves problems and errors.
 

Qualifications

 
Basic Qualifications
- High school diploma or equivalent
- Two to four years of experience in clerical or operations activities
 
Preferred Skills/Experience
- Basic knowledge of various operations in the ACH area
- Proficient computer skills, especially Microsoft Office applications
- Good customer service and data entry skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Ability to identify and resolve/escalate problems
 

Job

Operations

Primary Location

Minnesota-MN-Saint Paul

Shift

1st - Daytime

Travel

No

Average Hours Per Week

40