U.S. Bank is seeking an effective Technical Communications Consultant with solid analysis experience and technical acumen to contribute toward the success of our technology initiatives. Provides technical communication guidance, services, and support to information delivery solutions, knowledge management systems, and communication strategies. Offers communication services; writing, editing, analysis, and planning. Reviews, analyzes, edits, and enhances existing business and technical documentation, web-pages and other communications media for effectiveness, clarity, and accuracy. Provides analysis and communication services to process improvement and change initiatives and applies relevant quality, regulatory standards, and best practices. Provides analysis to requirements gathering and project planning; actively contributes to complex technical communications and other projects. Interfaces with wide range of personnel, including stakeholders, business line representatives, and technical subject-matter experts. Provides design consultation, implementation support, and content management services to documentation repositories and knowledge management systems. Participates in conversion of existing documentation to alternative delivery media. Contributes to design and implementation of communication solutions to meet/exceed clients' information delivery needs, including website design, and development. Provides expert analysis and communication services to process improvement and change initiatives. Researches and applies relevant quality and regulatory standards. Applies industry best practices and standards to ensure high quality deliverables.
Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.
-Bachelor's degree or equivalent work experience
-At least 4 years experience with technical communication guidance, services, and support to information delivery solutions, knowledge management systems, and communication strategies.
Basic understanding in
-IT standards, procedures, policy
Working experience in
1st - Daytime