Mortgage Branch Ops Manager 2 - Westlake Village, CA

 

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

 
Manages mortgage loan processing and branch operations, including overseeing the loan pipeline to ensure timely and quality processing of all loan applications.  Coordinates workflow both within the branch and with other departments.  Maintains compliance with all applicable laws and regulations to achieve satisfactory procedural and compliance audits or examinations of branch operations.  Effectively communicates new policies, procedures, and products to staff.  Maintains high level of customer service both internally and externally.  Provides ongoing training, motivation, and team-building of support staff.  Supervises and trains all processing and support staff including interviewing and making recommendations for hiring, and performance management.
 

Qualifications

 
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Five or more years of experience in mortgage banking with an emphasis on mortgage lending procedures and regulations
- Five or more years of "Loan Prospector" experience
- Five or more years of supervisory experience
 
Preferred Skills/Experience
- Thorough knowledge of loan processing, closing policies and procedures and credit policy to include automated underwriting system approver authority
- Advanced problem-solving and decision-making skills
- Excellent verbal and written communication skills
- Proficient computer skills, especially Microsoft Office applications
- Ability to manage multiple tasks/projects and deadlines simultaneously
 

Job

Operations

Primary Location

CA-CA-Westlake Village

Shift

1st - Daytime

Average Hours Per Week

40