Senior AEM Systems Administrator


At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.


The AEM Administrator, within a team of web operations professionals, is primarily responsible and accountable for the Adobe Experience Manager running on Windows/Linux systems.


This is not a developer position .


• Adobe Experience Manager /CQ application installation and configuration in WINDOW/LINUX platform and dispatcher configuration, deploying modules, configuration updates, including monitoring of website servers front end and back end performance and functionality

• Experience in the troubleshooting AEM related issues

• Maintains/updates components, templates, dialogs and workflows

• Excellent knowledge of automating deployment and management of AEM services.

• Knowledge on the Adobe Experience Manager /CQ administration activities such as User permissions/creations with LDAP synchronization, sling setting status, creation of audit reports, code and configuration management, maven, Jenkins, monitoring instance status, bundle status, jcr repository, sling, felix/osgi, slightly, components, templates, servlets, workflows, eclipse

• Experience integrating to external vendor products (translation services) and Adobe products like Site Catalyst, Test & Target, Communities, and Forms etc. with Experience Manager.

Additional Duties:

• Work with application vendor to resolve issues

• Create Adhoc scripts for various needs / requirements

• Schedules new installs of new software releases and application system upgrades, evaluates and install patches, and new application supplied products

• Works with internal infrastructure teams and vendors to provide recommendations for hardware and system software upgrades

• Provide support for all issues concerning the application.

• Track version history of application – timeline for sunset and end of life and plan upgrades accordingly

• Sizing infrastructure needs and optimizing it for higher performance

• Provides guidance to development teams and business lines about system architecture on how to use AEM application

• Develops and maintains a comprehensive system hardware and software configuration database/library of all supporting documentation

• Participate in the On Call Rotation

• Participate in the DR Exercise Rotation




Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Six or more years of experience in application administration


Preferred Skills/Experience

• 3+ years’ experience hands-on AEM(CQ) administration;

• Working knowledge of program languages.

• Advanced troubleshooting ability required.

• Significant and demonstrable systems administration skills.

• Strong sense of ownership and accountability with a commitment to delivering quality outcomes that balance technical and business goals. Excellent verbal and written communication skills




Information Technology

Primary Location



1st - Daytime

Average Hours Per Week