Technical Comms Cnslt 1


At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.


U.S. Bank is seeking an effective Technical Communications Consultant to work with Business Line Process Owners/Subject Matter Experts and Risk and Compliance to provide authoritative documents to support consistent implementation and ongoing execution against policy requirements, describing ‘how’ employees should execute their duties.
• Reviews all business line process and procedure and employee facing documentation, including user manuals and reference manuals for accuracy and completeness.
• Create or update documentation due to project or initiative.
• Maintains accurate records of documentation changes in documentation library.
• Facilitates collaboration with business line process owners/subject matter experts and Risk and Compliance to accurately document procedures and/or employee facing documents.

Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.





Basic Qualifications


-Bachelor's degree or equivalent work experience
-At least 4 years experience with technical communication guidance, services, and support to information delivery solutions, knowledge management systems, and communication strategies.


Preferred Skills/Experience

Basic understanding in:
-IT standards, procedures, policy
-Business assessment
-Repository tools
-Content management
-IT environment
Working experience in:
-Requirements analysis
-Technical writing/documentation
-Document management



Information Technology

Primary Location

Missouri-MO-Earth City

Other Locations

Other Locations Missouri-MO-Earth City, Minnesota-MN-Richfield, Arizona-AZ-Phoenix


1st - Daytime

Average Hours Per Week