Site Reliability Engineer


At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.


U.S. Bank is seeking a detail-oriented Site Reliability Engineer with system configuration and data integrity experience to contribute toward the success of our technology initiatives.

Responsibilities Include:
-Develop site monitoring and alerting
-Report performance of operations
-Communicate with Users, Computing, and Development teams in the event of an incident
-Participate in balanced on-call rotation
-Troubleshoot complex issues quickly and effectively
-Facilitate root cause investigations
-Recognize automation opportunities
-Develop troubleshooting playbooks when necessary
-Develop tools to enable prevention, detection, and mitigation
-Supports the installation, configuration, and maintenance of purchased applications or application frameworks.
-Participates in the design configuration, problem diagnosis, maintenance, and installation of application systems and/or user group profiles.
-Validates system functionality after changes.
-Participates in testing and installing new software releases and application system upgrades.
-Analyzes, monitors, and fine-tunes the application system to achieve optimum performance levels.
-Works with internal infrastructure teams and vendors to resolve issues with hardware and software.
-Maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation to ensure data integrity.
-Participates with application system problem resolution by working with application developers, vendors and internal infrastructure team members to troubleshoot.

Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.




Basic Qualifications
-Bachelor's degree or equivalent work experience
-At least 5 years experience with developing and implementing applications

Preferred Skills/Experience
-Development experience with .Net and Java
-Familiarity with code management solutions such as Team Foundation Server
- Working knowledge of IT environment
- Working knowledge of IT service and change management
- Working knowledge of IT systems management
- Basic knowledge of system software infrastructure
- Working knowledge of software distribution and installation/support
- Basic knowledge of application delivery including release management
- Basic knowledge of computer operations
- Basic knowledge of hardware infrastructure
- Well-developed problem-solving skills with accuracy and attention to detail
- Ability to work cooperatively and professionally with co-workers, customers and management
- Strong verbal and written communication skills



Information Technology

Primary Location



1st - Daytime



Average Hours Per Week