Application Systems Administrator 3

 

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

 
U.S. Bank is seeking a detail-oriented Application Systems Administrator with system configuration and data integrity experience to contribute toward the success of our technology initiatives. 
 
Responsibilities include:
-Participates in the configuration, problem diagnosis and maintenance of application systems and/or user group profiles.
-Analyzes, monitors, and fine-tunes the application system to achieve optimum performance levels.
-Works with internal infrastructure teams and vendors to resolve issues with hardware and software.
-Maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation to ensure data integrity.
-Participates with application system problem resolution by working with application developers, vendors and internal infrastructure team members to troubleshoot.
 
Primary duties include:
-Provide Level 1 and Level 2 support to production applications within the US Bank Enterprise
-Interpret Monitoring Logs of production servers for likely component failures
-Executes System Administrator functions against Windows, Linux and AIX servers
-Document steps taken to restore service to US Bank applications within the ITSM tool
-Provide input to Knowledge based articles for repetitive problems and common diagnostics
-Serve in on-call rotation for applications within the Shared Services division of TOS (Technology Operation Services)
 
Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.
 

Qualifications

 
Basic Qualifications
-Bachelor's degree or equivalent work experience
-At least 5 years experience with Support and/or implementing applications
 
Preferred Skills/Experience
-Experiences as a System administrator
-Experience as Level 1 or Level 2 support technician
-Experience with ITSM tool for incident and problem resolution
-Strong communication skills with all levels within Business and technical disciplines
-Strong analysis skills to interpret existing documentation in the context of an incident and restore service. 
- Working knowledge of IT environment
- Working knowledge of IT service and change management
- Working knowledge of IT systems management
- Basic knowledge of system software infrastructure
- Working knowledge of software distribution and installation/support
- Basic knowledge of application delivery including release management
- Basic knowledge of computer operations
- Basic knowledge of hardware infrastructure
- Well-developed problem-solving skills with accuracy and attention to detail
- Ability to work cooperatively and professionally with co-workers, customers and management
- Strong verbal and written communication skills
 

Job

Information Technology

Primary Location

Minnesota-MN-Richfield

Other Locations

Other Locations Colorado-CO-Denver, Ohio-OH-Cincinnati, Minnesota-MN-Richfield, Oregon-OR-Gresham

Shift

1st - Daytime

Travel

No

Average Hours Per Week

40