Account Resolution Specialist - Collector 2


At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

At U.S. Bank we take pride in our ability to help our customers through times of hardship. We work with them to come up with ways to resolve their delinquent accounts and minimize losses to our organization
We are seeking dynamic, career minded individuals who enjoy a fast paced environment in an ever changing industry. The ideal candidate will enjoy helping people and will possess strong written and oral communication skills.
We Offer:
Competitive Salaries
Health/Dental/Vision/Pharmacy Insurance
Paid Vacation
Paid Holidays
Paid In-House Training
Free On-Site Parking
Tuition Reimbursement
401(k) Savings Plan
…and much more!
Your Career is Here.


Basic Qualifications
- High school diploma or equivalent
- Two to three years of experience in collections and/or customer service activities
Preferred Skills/Experience
- Good knowledge of loan collection policies and procedures, fair debt collection practices, and related laws
- Strong customer service/relations skills
- Ability to identify and resolve exceptions and to organize and interpret information
- Good verbal and written communication skills
- Bilingual Spanish/English speaking skills a plus


Credit / Lending

Primary Location



2nd - Evenings

Additional Scheduling Information

10:30-7 M-F

Average Hours Per Week