Automated Investor - FAQ

Find answers here to your questions about Automated Investor. If you prefer to talk to someone, call us at 866-758-8655.

Introduction

Investment approach

Product details

Getting started

Managing my Automated Investor account

How we manage your money

What are the benefits of Automated Investor?

Peace of mind

  • We invest and manage your money for you. As a fiduciary, it’s our responsibility to make investment decisions that are in your best interest.
  • The strategies behind the smart technology of Automated Investor comes from U.S. Bancorp Investments’ Asset Management Group who have more than 50 years of experience managing money.
  • Our automated trading system is always on, and your investments are monitored every business day.

Ease and convenience

  • Automated Investor is easy to use. You don’t need to have any investing experience or knowledge.
  • You can track progress toward your goal right on your account dashboard and easily move money between accounts. Access all your accounts together at usbank.com or on any mobile device.

Value and service

  • Our low cost investment advice, low fund fees, dividend reinvesting, and tax efficient investing methods could potentially mean more money for your goal.
  • We’re here to help. Get support with access to registered representatives from Monday through Friday, 7:30 a.m. to 6 p.m. CT. 

What are the risks to Automated Investor?

Robo-investing, including Automated Investor, comes with investing risk. As with any investment, you’ll experience ups and downs in the market that will be reflected in your account value.

There may be some limitations if you want to access your money immediately. Automated Investor should not be a replacement for a cash reserve or emergency fund. Requests to withdraw cash could take two to three business days to complete and to maintain your Automated Investor service, you’ll need to keep at least $1,000 in your account.

Like any robo-advisor, Automated Investor is dependent on technology and utility providers. The service could be impacted by issues and outages at both our site and 3rd party provider sites, such as power outages, software and system issues, cyber attacks or other internet related failures. For more information, please refer to the Automated Investor Investment Advisory Agreement.

Market gains and losses (wrong style?)

Here are examples of the best and worst market returns based on market indices for the past 20 years.