COVID-19 mortgage forbearance FAQ
We appreciate your patience as we respond to the growing needs of our customers. We hope these answers to frequently asked questions about mortgage forbearance get you the information you need.
A forbearance plan is an agreement that enables borrowers experiencing a temporary hardship to suspend their mortgage payments for an agreed-upon duration. Interest will accrue normally on your account. You will receive monthly statements that reflect this balance, but you’re not required to make a payment at any time while in active forbearance.