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Customer Service for Commercial & Government Banking

Because we value your time, U.S. Bank makes finding answers easier. Simply, browse our topics below to learn more about our commercial and government banking solutions. If you are an existing U.S. Bank customer, please contact your Commercial Customer Service Team.

Commercial Banking General

How Do I?

General Contact Information

Commercial Support
800-216-3204

Corporate Headquarters

U.S. Bancorp
U.S. Bancorp Center
800 Nicollet Mall
Minneapolis, MN 55402

Email Us commercialsupport@usbank.com

Commercial Real Estate

Corporate Payment Systems

General Contact Information

Customer Service
800-344-5696
Existing client assistance
Sales
866-274-5898
Technical Help Desk
877-452-8083
For data management and reporting support
Email Us
paymentsolutions@usbank.com

Global Corporate Trust Services

Contact Information

Sales
313-234-4719

Customer Service

Toll Free Number
800-934-6802
Local Number
651-466-7115
Fax Number
651-466-5400
Trust Resolution Center
866-252-4360
651-466-7103
Bondholder Services Automated Service Line
800-934-6802

Our automated service line is available twenty-four hours a day, seven days a week. A wide range of information is available through the automated service line as outlined in the chart below. By using this service you can obtain information without having to hold for a customer service representative. In order to obtain some information, you will need the CUSIP and bond number. Please refer to the chart below for instructions on using our automated service line.

Email Us

Default Group

Default Manager
Scott Strodthoff, Senior Vice President
60 Livingston Avenue
St. Paul, MN 55107
800-934-6802
Please select option 4 to reach a default specialist.

Account Managers

Locate an Account Manager in your region.

Correspondent Banking

Equipment Finance

Contact Information

Capital Equipment Group

Sales
Phone: 800-253-3468
Fax: 503-234-8190
Email
Customer Service
Phone: 800-727-4233
Fax: 503-797-0495
Email

Distribution Finance Group

Wholesale (inventory financing for dealers)
Phone: 800-642-9387
Fax: 800-608-6594
Email
Mail to: dfgcust@usbank.com
Retail (loan and lease financing for end-users)
Phone: 800-642-9387
Fax: 866-763-2242
Email
Mail to: dfgcust@usbank.com
Vendor Finance Group
Phone: 800-253-3468
Fax: 800-447-5408
Email
Customer Service
Phone: 800-225-8029
Fax: 503-797-0495
Email
Insurance Services
Phone: 800-253-3468
Fax: 503-797-0444
Email
Machine Tool Finance Group
Sales
Phone: 800-253-3468 x493
Fax: 503-797-0444
Email
Customer Service
Phone: 800-225-8029
Fax: 503-797-0495
Email
Technology Finance Group
Phone: 800-253-3468
Fax: 503-797-0852
Email
Business Equipment Financing
Phone: 877-677-4990
Fax: 800-621-3213
Email
Bank Services
Phone: 800-621-3106
Fax: 800-621-3213
Email
Healthcare Finance Services
Phone: 800-941-7456
Fax: 800-571-7371
Email
Office Equipment Finance Services
Phone: 800-328-5371
Fax: 800-328-9092
Email
Portfolio Services
Phone: 800-305-6292
Fax: 800-305-6362
Email
Vendor Services
Phone: 800-225-3428
Fax: 800-328-9092
Email

Government Service

Contact Information

Purchase Card/Travel Card
888-994-6722
701-461-2232
Voyager Fleet Card
888-785-1735

Departments by Function

Account Coordinators
800-254-9885
612-973-3183
Merchant / Supplier Set Up
800-334-1941
Relationship Managers / Task Order Managers
800-771-4975
Technical Support / Training Programs
800-254-9885
701-461-0186
Visa Emergency Travel Assistance
800-VISA-911
410-581-9994

Email Us

Institutional Retirement Services

Contact Information

Customer Service
866-681-5052

Email Us

Institutional Trust and Custody

International Banking

Merchant Services

Contact Information

If you are a current U.S. Bank Merchant Services customer and you need assistance, please contact

Customer Service
800-777-7240
Account Executive
800-432-9413

Email Us

Treasury Management

General Contact Information

Commercial Support
800-216-3204

Contact a management consultant from your state.

Corporate Headquarters

U.S. Bancorp
U.S. Bancorp Center
800 Nicollet Mall
Minneapolis, MN 55402

Email Us commercialsupport@usbank.com

Voyager Fleet Systems

Contact Information

Customer Service
800-987-6591
Existing client assistance
Sales
866-274-5898
Authorizations
800-987-6589
TeleTrans Department
866-842-5608

To report a lost or stolen card, please call customer service at 800-987-6591 or send a fax to 800-987-6592.

Email Us
paymentsolutions@usbank.com


© 2014 U.S. Bancorp