Diversity & Inclusion

Our commitment to diversity and inclusion makes our business better, contributes to employee engagement and helps us connect with the wide array of customers we serve.

“We actively foster diversity and inclusion – not because it represents a problem we're trying to solve, but because these behaviors reflect who we are as an organization,” says Greg Cunningham, head of global diversity and inclusion for U.S. Bank. "Our commitment to diversity and inclusion makes our business better, contributes to employee engagement and helps us connect with the wide array of customers we serve. We believe this commitment is a key driver to our culture of ethics and integrity."

As of the end of 2017, nearly 60 percent of our workforce was women. Additionally, we employ approximately 2,000 military veterans. In the past year, we kicked off an extensive multicultural marketing campaign and increased our spending with diverse suppliers by 20 percent to $490 million. Our supplier diversity commitment promotes business opportunities for certified minority- and women- owned business enterprises (MWBEs), as well as veteran- and LGBT-owned firms. Last year, we also built strong community partnerships and signed the CEO Pledge (through CEO Action for Diversity & Inclusion) with other Fortune 500 companies to promote diversity and inclusion across industries.

Additionally, our internal Business Resource Groups (BRGs) are working to bring together employees with similar backgrounds, experiences or interests and their allies. BRGs play a critical role in engaging and educating employees and driving business growth. Our BRGs include African American, Alumni, Asian, Disability, Hispanic, LGBT, Veterans, Women and our inclusion network, and the Development Network. More than 15,000 employees belonged to a BRG in 2017, a 40 percent increase over 2016.

In partnership with Freedom Alliance, U.S. Bank donates homes to deserving veterans like this one to Aaron and Elizabeth Hillis in Boiling Springs, South Carolina.

Hope and opportunity arise out of tragedy

In July 2017, the Ferguson Community Empowerment Center opened at the site of a convenience store that burned down during the unrest in Ferguson, Missouri in 2014. U.S. Bank, which has three branches in the area, donated and invested more than $2 million in tax credit equity and philanthropic support to make the project possible.

The Urban League of Metropolitan St. Louis is one of the community partners who have moved their operations to the center. It provides space, in particular, for the Urban League’s Save Our Sons workforce training program, through which the organization aims to address the region’s 7.5 percent unemployment rate for African Americans.

women in our workforce

"As a long-time supporter of the St. Louis community, U.S. Bank invested in the Community Empowerment Center because of the great need low-income families have for job training, general and financial education, mental health services and more," said Frankie Eichenberger, St. Louis regional manager for U.S. Bank. "I firmly believe this center will transform a vortex of pain and strife into a fountain of hope and opportunity."

More than 400 St. Louis men have gone through the training. Among them is, Will Donlow, who landed a job as a low-voltage electrician after completing a four-week course.

"The program was excellent," Donlow said. "I gave my time, talent and treasure to an organization that was willing to help me, and now I have those same things for my family. I don’t have to work two or three jobs to make ends meet. I am able to spend time with my son and my family. Now I’m able to give back."

Increased spending with diverse suppliers by