CEO Message

At U.S. Bank, our Corporate Social Responsibility work is built on a foundation of ethics, integrity and trust, and highlights our commitment to economic development in the communities we serve.

Closing the gap between people and possibility

Banking is built on relationships, which are strengthened daily among our 74,000 employees and the customers and communities we reach. We are dedicated to growing trust through every decision we make, every dollar we invest, and every moment we volunteer by creating the greatest possible impact for everyone who relies on us.

Our Corporate Social Responsibility (CSR) work is an important indicator of that dedication. It builds on our foundation of ethics, integrity and trust. It highlights our commitment to economic development in the communities we serve. And, it comes to life through Community Possible, our corporate giving and engagement platform that closes the gap between people and possibility in the areas of Work, Home and Play.

In 2017, we contributed more than $58.4 million to nonprofit organizations through Community Possible, with an emphasis on community development, diversity and inclusion, financial education and the environment. Additionally, our employees volunteered more than 188,000 hours, which equals an investment of $4.5 million* – demonstrating that employee engagement is a major component of our community success.

Andy Cecere
President and CEO
U.S. Bancorp

We leverage the size and scale of our entire company to put our corporate and philanthropic dollars to work in service of our local communities. The power of One U.S. Bank is evident when we combine our philanthropic dollars with nearly $4.6 billion in community development loans and U.S. Bancorp Community Development Corporation (USBCDC) investments to revitalize communities across the country. We are especially proud of our investment in the Pullman neighborhood of Chicago, which includes affordable housing, the donation of land for a recreation facility, and a commitment in a loan fund to help small business owners in the area. The investment drove new jobs, safer housing and economic revitalization. In total, we have committed more than $84 million to the Pullman neighborhood since 2009.

Our commitment to doing the right thing in our communities extends to creating an environment where everyone can succeed. We view diversity and inclusion as a business imperative and value the ideas and perspectives of all our employees, as they help us drive growth. The economy is stronger because of the rich differences and shared experiences of our employees and the customers we serve.

to nonprofit organizations
through Community Possible

Our employees are the inspiration that brings Community Possible to life in our communities. This past summer, our employees partnered with communities across the country to promote our Play pillar through our Community Possible Month of Play. We invested nearly $7 million in local nonprofits, supporting play programs across the country, and mobilized volunteers to help make play possible for 100,000 Americans by revitalizing playgrounds, fixing up gyms and establishing safe, high-quality, accessible places to play.

Lastly, we are dedicated to making a positive contribution to a sustainable environment by developing business practices to protect and conserve natural resources. We care deeply about promoting sustainable business practices while supporting economic growth; it is one of the reasons we have invested more than $18 billion in environmentally beneficial business opportunities during the past 10 years. We are continually working to understand and react to the environmental risks that impact our employees, customers and communities.

Whether we are making small business loans, financing affordable housing units, activating play, helping rebuild communities, delivering financial education or investing in environmentally responsible business practices, we work hard to be a good corporate citizen. Through our CSR efforts and through our Community Possible platform, we are committed to closing the gap between people and possibilities.

Andy Cecere
President and CEO
U.S. Bancorp

U.S. Bank has committed more than $84 million to the Pullman neighborhood in Chicago since 2009.
Photo credit: Marc PoKempner

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Business / Community Impact

Community impact and economic development are at the heart of our business. From the banker helping parents open a college savings account for a child…helping a family purchase their first home…providing a loan to a small business. We take the time to help our customers navigate financial milestones to make possible happen.

In 2017, we:

invested in environmentally friendly business opportunities in past 10 years

community development loans and USBCDC
investments to revitalize communities

small business loans
through the SBA program

in American Dream mortgage loans

philanthropic and corporate giving to make play possible


One of the World's Most Ethical Companies® Ethisphere® Institute, March 2018
(for the 4th consecutive year)

#1 Most Admired Superregional Bank Fortune, February 2018
(for the 8th consecutive year)

2017 CSR Leadership Award

Most Trusted Companies for Retail Banking Ponemon Institute, October 2018
(for the 11th consecutive year)

Best Banks 2017 by Kiplinger's

Best Places to Work for LGBT Equality
Human Rights Campaign Foundation

Best for Vets Employers 2017 by Military Times

Most Innovative CEOs

Innovation Awards recipient 2017

Greenwich Best Brand 2017