There are many different reasons a transaction may be declined. While it would be too many to list here, we do have that information available specific to your account.

• Call us at 800-USBANKS (872-2657) and use our automated phone system.
  See also: How do I use your automated phone system to find out why my debit card was declined?

• Sign up for the declined transactions account alert.
  See also:  How do I sign up for account alerts?
• Ask our Smart Assistant.
  See also: How do I use the U.S. Bank Smart Assistant™?

Please be aware if any of the following circumstances apply, your card can also decline.

• The card isn't activated.
• Attempts to exceed your daily transaction amount.
• Lack of available funds.
• Expired card information is being used.
• Possible magnetic strip damage (in this case, you'll need a new card).
• PIN was entered incorrectly.
• Transactions originating in the following countries due to current sanctions. This is because we're required to restrict access or transactions in a sanctioned country.
  • Cuba
  • Iran
  • Syria
  • North Korea
  • Crimea Region of Ukraine

If you need further assistance, call us at 800-USBANKS (872-2657). We accept relay calls.