KNOWLEDGE BASE

I have a retail partner rewards card (e.g., Skypass or REI), who do I call for redemption?

Check your card or account to verify who we partner with for your rewards program. Once you know, call the applicable phone number below for questions and redemption options available. 

Retail Partners

  • Airline programs
    • Aeromexico: 800-237-6639
    • LATAM: 866-435-9526, For LATAM press 5
    • SKYPASS: 800-438-5000. Open 24 hours for Korean and English services
    • TACA Airlines - Avianca: 800-284-2622, LifeMiles option
  • Co-branded products
    • Harley-Davidson Cardmember Service: 800-699-2281
    • Polaris Cardmember Service: 877-828-4726
    • Quicken Cardmember Service: 833-235-0940
    • Radisson Rewards Contact Center: 888-288-8889. Hours: Monday-Friday: 7 a.m.-10 p.m. CT,  Saturday and Sunday: 7 a.m.-8 p.m. CT
    • REI Membership Services: 800-426-4840

Kroger Family of Stores

  • Dillons/Baker's/Gerbes 1-2-3 Rewards: 844-742-5806
  • Fred Meyer Rewards: 844-237-0594
  • Fry's 1-2-3 Rewards: 844-742-5807
  • Harris Teeter Rewards: 844-237-0596
  • King Soopers/City Market 1-2-3 Rewards: 844-742-5808
  • Kroger 1-2-3 Rewards: 844-237-0593
  • Mariano's 1-2-3 Rewards: 866-230-4543
  • QFC 1-2-3 Rewards: 844-742-5809
  • Ralphs Rewards: 844-237-0595
  • Smith's 1-2-3 Rewards: 844-742-5810

Grandfathered programs (i.e., no longer accepting applications, only for existing accounts)

  • Gymboree: 866-234-4672
  • Hobby Lobby: 866-546-9241
  • Mills Fleet Farm: 866-546-9241
  • Minnesota Twins: 866-546-9241

All other rewards programs, call our Rewards Center at 888-229-8864. M-F 8 a.m. - 10 p.m. CT, Sat-Sun 8 a.m. - 5:30 p.m. CT.
Note:  Redemption by telephone is unavailable on Sundays.